Up/Down arrows stop working on message view page
You finally fixed the issue with arrows navigation - up and down arrows now scroll the message as it does everywhere else on the web. But there's still something wrong - frequently, after some time the arrows stop working (on Google Chrome / MacOS). I'm not sure if some JS code is overriding the arrow controls, but when first viewing a message, the up and down arrows scroll, but after some time on the page, it becomes unresponsive. If I switch messages and come back (e.g. by using the left/right arrows), they become responsive again. But it's super annoying that it just stops working.
Daniel Chai
shared this idea
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Hi Daniel, we haven't been able to replicate this issue. When you open in full message view, not preview pane, the up and down arrows scroll through the email. We used Chrome, Firefox and Safari. If you can replicate this issue over and over, can you send us a video of this happening? Please send to oasis.mail.feedback@yahooinc.com. Thanks!
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Hi Daniel, thanks for letting us know! This is perfect. You provided browsers and great steps for us to try and replicate. We will certainly share this with the team and investigate. We will update this thread once we know what's going on or if we need more info. Thanks!