Bug: Page elements can appear cut off
Sometimes I will open an e-mail in the new yahoo mail for desktop and the page elements will adjust incorrectly. The entire message pane goes upward and the compose button almost disappears. I took a screenshot https://i.imgur.com/yWpjiCx.png
Ray Satiro
shared this idea
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Hi Ray, thanks for the feedback and the screenshot. Super helpful. Can you tell us what browser you are using and what browser version? Then we can try and replicate the issue. Thank you!!
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Checking in once more... can anyone please provide browser information and a video or screenshot of this? We cannot replicate this issue. It would be super helpful.
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Hi Tina, does the Compose button and top icons disappear randomly? What if you tried refreshing the browser, do they come back? What browser are you using and what version? Thanks.
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Tina Tiller
commented
WHY ISN'T THE COMPOSE BUTTON ABOVE THE "INBOX" LIKE IT WAS YESTERDAY! UGH! I DON'T KNOW WHO IS REDESIGNING THE PAGE, BUT I DON'T LIKE IT.
WHERE ARE THE ICONS ACROSS THE TOP OF THE INBOX PAGE? WHY DO I HAVE TO GO TO ... TO FIND THOSE FUNCTIONS?
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Cynthia Otwell
commented
I cant seem to find a way to compose and email. I do not like this new system, can we have an option to keep our old way to read and compose emails please
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Hi Rishi, we can't seem to replicate this issue so we need more info, please.
1. Can you take a video of this?
2. Step by steps would be super helpful. That way we can tell what you're doing before you get in this stage. And try to replicate.
3. What browser? What browse version? -
Hi Jean, thanks for letting us know. Can you by chance send us a video of what you're seeing? Is this only happening in Chrome? How about other browsers? Please feel free to email us at oasis.mail.feedback@yahooinc.com. Then we can investigate and see what's going on. Thank you!
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Rishi Chowdhary
commented
Often times, the bar at the top of the main Yahoo mail layout screen is missing (with the options to move files to folders, trash, mark as spam, etc). I have to constantly refresh the browser. Please fix this.
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Amber Clinton
commented
Same issue here. Top and bottom are cut off. Also at the bottom it appears that content goes below the browser window. Chrome is maximized and there are scrollbars for folders and the messages but they get cut off and I can't actually get to the bottom.
When switching from priority to all the whole top of the screen gets cut off and starts part way down the messages and folder view. Refreshing seems to fix this. -
Jean Lawson
commented
In Chrome it is constantly cutting off the top and bottom of the page. If I refresh the page, it shows the entire page until I select an email, and when it returns to home it cuts off the page again. None of the options at the top of the home page are visible. And I can't scroll up more, or down to the bottom of the page...it just ends but there are more messages that are inaccessible...