Return to Classic Mail
Go back to the original Yahoo. This is terrible. Why do I have to click on the 3 dots on the bottom to get the Spam and Trash Folders. They should be on the top with the icons for inbox, etc.

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Sandi Stricklin commented
Again, you made major program changes without testing or notifying your user base? Breaking the cardinal rule in releasing new products?! Are you using interns to program now because no one seems to care about the end user and you're not addressing major product problems. Please put an adult in charge and allow us the option of the classic version!!!
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Patty Walcher commented
I dislike this new version visually. I want the classic version back. It is not an improvement, and I would like to point out because of these constant changes you are making it more difficult for the elderly, disabled, etc. to be able to navigate websites to the point they just give up.
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Darrell Anderson commented
The NEW version is NOT user friendly when you have 3 yahoo emails. PLEASE PLEASE retro mine back to the classic, PLEASE PLEASE PLEASE
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Ann Rodriguez commented
The new version is awful and I have a difficult time finding things. I do not like the new version at all which is not as detailed as the old classic I am used to. Very unhappy! Please BRING THE CLASSIC BACK!
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robert n commented
I am not getting my critical emails from my doctors, amazon orders with this new email format....I am so upset that you have blocked my yahoo mail account from going back to the classic version! I have used yahoo email for all my personal and business accounts for over 30 years and I am so frustrated and underwhelmed with this forced on me new version of yahoo mail. I want my old mail format back that met my needs perfectly for over 3 decades...My son told me to switch to gmail...
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Crystal Roberts commented
I HATE..HATE..HATE the new version. Why can't you go back!
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Carole Makus commented
I HATE, HATE HATE this new version!!!!!! I want my mail put back to the old way!!!!!!!!!!!!!! I have an e-mail account with another server and will go to that one if you don't put my account back to the classic version!!!!!!
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Renee James commented
The new inbox version is BEYOND HORRIBLE!!!!! I can't switch back to Classic.
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Joel Dave Buckner commented
I hate this go back to the classic version
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bobbie J mccreary commented
Please change me back. I hate this one
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LAUREN MAYER commented
This is AWFUL. Why all of these icons? I don't need to see these stupid icons. I am not a teenager. I have been with Yahoo since 2003 and I don't want to leave, but I may have no choice. Again, this is horrible. Please give us the option to revert to classic.
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Bob Calaway commented
need to be able to go back to the classic version. why would you take the option away?
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Allison Wu commented
Please bring back the classic version! I really hate this new appearance, it’s not user friendly at all. It’s not I’m not willing to try new things, but this design just doesn’t work!!!
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David Edwin Hill commented
You need to go back and review what worked in the old model, before you discard it. This is a human factors disaster. For one thing, stop the automatic categorizing of priority mail. Let the user decide if they want this. And if you implement something like this, make it much more sophisticated. For example, mail from specific sources could be automatically placed in designated folders, set up by the user. And if the user does not want this, keep all of the mail in one place. Google really messed up by linking response documents to other documents, and the relative simplicity of Yahoo mail made it much better. But if you want to change, you need to be much more sophisticated about it. Right now, this is getting very dysfunctional for me.
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Anonymous commented
Agreed! Please ALLOW US TO GO BACK TO THE CLASSIC VERSION!! I want the old UI with the preview pane and drag and drop to all my folders. I've used Yahoo mail for years and have my system - please don't make us learn a new format every 6 months! Life is already too complicated and we don't need this new interface!
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Mary Elizabeth Gardner commented
I hate this new email!!!!
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S.D. Bert commented
How could anyone in the Email business design such a horrible terrible poor new version of an Email set up? Then force this on your Users without letting them stay with the Classic Email version. You have so many things now missing in this new Version compared to the very good Classic version. Your new Version is Not well thought through at all. It doesn't look like it was even tested before you rolled it out. So many Bugs in it. I see now today that under settings that yahoo has removed the Option to even "Switch back to the Basic Email". It was not that good compared to the Classic version but much better in many ways than the new Version you have forced on me. Yahoo will be lucky if a Class Action Suit isn't started against Yahoo with the way, you have forced & rolled out the new Version with so many things missing and destroyed from your Users. The new Version SUCKS big time. GO BACK TO THE CLASSIC VERSION. If you were good businesspeople, you would read now in just this one subject over 3300 comments that are telling you that you have made a horrible mistake with this new Version & to GO BACK TO THE CLASSIC VERSION. You have wasted so much of my time with this horrid change.
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Jennifer England commented
This new look is juvenile and bubbly. It was as if you asked all the characters in MY LITTLE PONY to design the new look. Bring back the old look. This is awful.
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Bill E Patrick commented
This is no where ready for production email.
Just look at the complaints.
What's the reasoning to force an unworkable product when you have a working email?
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Alex Hauser commented
+1 for the love of god please revert to classic, the new UI is terrible