Wrong sender name displayed on emails in Yahoo Mail
Yahoo Mail is displaying an incorrect and completely unknown person's name on an email I sent as a reply. The message displays “Savanah Gleason,” but my name is Laura Dilworth. I do not know anyone named Savanah Gleason.
I verified that my Yahoo account name, mailbox settings, and iPhone mail settings all correctly show Laura Dilworth. I also checked the raw message headers, which correctly identify the sender as Laura Dilworth. The Yahoo Mail app also displays the message correctly as Laura Dilworth.
However, New Yahoo Mail on the web displays “Savanah Gleason” for this message, including when accessed in an Incognito browser window. Please investigate why New Yahoo Mail is associating an unrelated person's name with my email address.
Laura Dilworth
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The Yahoo Mail team can help with issues in the product or in the app. For anything related to account or sign in issues, our Customer Care team handles that since they have the tools to help. They are separate from us! Hope that clarifies. Thanks.