Yahoo Help
76 results found
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It's no longer possible to get help from Yahoo without paying for it.
It's no longer possible to get help from Yahoo without paying for it. Looking for free help on Yahoo is just a big run around. All you will find are ads for their new paid support service. Yahoo wil not let me enable data sharing which is my right under California law, and I have found no way to complain about this on any Yahoo web page. What has happened to Yahoo?
28th ranked -
Acknowledge that some errors are Yahoo's, not user error, and recover my emails
Give more than 7 days lee-way for recovering disappeared items, and accept on the request form that it's not always a user-error.
I now have zero confidence in Yahoo's ability to maintain my e-mail securely and effectively.
37th ranked -
IMAP server settings for Yahoo Mail missing critical bit of information.
Your help message for setting the IMAP server settings, for an email client to access Yahoo Mail, does not include information on the type of authentication to use. I guessed OAuth but that isn't working for me. Please include more information about how to authenticate with your email servers!
https://help.yahoo.com/kb/new-mail-for-desktop/imap-server-settings-yahoo-mail-sln4075.html
57th ranked -
Please add more alternate method to verify. Example: Email Verification, Alternate email address.
Hi Yahoo Support Team,
I am unable to login my yahoo account as I changed my phone number. So, I cannot reset and receive TAC Number to verify it. Please help me out with email - xiaowei6150@gmail.com
Yahoo Account Email : weixiao615@yahoo.com
Yahoo User Name : xiaowei615Thank you.
57th ranked -
I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP.
I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP like we could do previously. She helps me with my account as I can't when I'm at work and often don't have time when I'm home.
57th ranked -
Lack of support/mail help
There not being an email to message for support issues is an atrocious way to conduct business. Then having to pay for phone support??? The yahoo support is awful, with only broad choices to choose from. It does not allow us to type out a message to actually say what is going on so instead I sit here and wonder if it’s time to discontinue my use of yahoo mail if this is how we are treated. I am very mad at how yahoo has now decided to conduct business as a money grubbing, ungrateful service that has no real…
5th ranked -
8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.
8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.
37th ranked -
helping people with unpaid accounts instead of forcing people to pay for help.
I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.
57th ranked -
Improve information your support staff have access to
This exchange was not helpful. Kelsey (7/7/2023, 11:47:15 AM): Welcome to Yahoo Support. My name is Kelsey. I'd like to let you know, if we do not hear back from you within 3 minutes, the chat will disconnect. Can you please confirm the Yahoo email address you need assistance with?
Me (7/7/2023, 11:47:29 AM):
Me (7/7/2023, 11:47:41 AM): Can't comment on any Yahoo site. When I click in a comment box, a "Sign up to post" button pops up, even when logged in to Yahoo. Same issue across Safari, Firefox and Chrome browsers.
Kelsey (7/7/2023, 11:47:41 AM): Thank you. To…28th ranked -
Locked account
I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !
15th ranked -
Not make us pay for **** if we need to recover our site
I forgot my password to my account so I called customer care cuz that's what they said and they said I had to pay $12.99 to be able to have them help me set up a new recovery email because I didn't have my old phone or my old email it's been maybe 6 years since I've used the email I only needed to get into my Facebook this is ********
21st ranked -
Stop Paying for Account Support.
Users should not have to pay for help with their accounts or recovering them.
28th ranked -
Update stories
Find some news to update much more often. The same stories appear day after day. This all came about AFTER Verizon bought Yahoo. When I find a better home page I AM GONE.
28th ranked -
Until recently my computer always defaultedmy favorite View, but recently it started defaulting to a different View and I have to change
Until recently my computer always defaulted to my favorite View, but recently it started defaulting to a different View and I have to correct the View every time I open a different portfolio. How can I fix it?
57th ranked -
fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!
fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!
28th ranked -
All comments being deleted.
Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.
3rd ranked -
1st you can stop forcing users to go thru 99000 I'm not a robot screens and still request more. You idiots are stupid
Stop the I'm not a robot **** or at least move on after the 7th screen. WTF
57th ranked -
Actually provide help/information
I've been unable to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive. Help site is no help, emailing corporate sites has provided no help and repeated inquiries of customer service is no help. They hide behind claiming response on Facebook or Twitter. I DO NOT USE TWITTER OR FACEBOOK! Use the email address you have for me. Or admit gross incompetence or just don't care about customer satisfaction.
15th ranked -
Fix Yahoo account settings
Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings
15th ranked -
Passwords
Why am I constantly being forced to create a new password for my yahoo account and email
28th ranked
- Don't see your idea?