Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3454 results found

  1. not spam

    Hello! I'm having a problem emailing myself pictures, etc from my phone. First, my message would show up as spam and I could get it from there. I was careful to use the "not spam" feature in hopes that future messages from myself would go to my inbox. But instead my messages from my phone stopped showing up at all. Tried it again recently, and my messages to myself are getting sent to spam. Again I used the "not spam" feature. How can I convince Yahoo mail to stop interpreting my messages from my phone as spam? Perhaps the person…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Admin →
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
  3. Search function does not work properly does not find words or filter in selected boxes

    When I put a word in to search it comes back with every email, for example if I put the word burn every email comes up, I know they don't have that word in there. If I put it in quotations and reload a couple times then it sort of sorts some of them out. If I choose inbox then it gives me every box, if I choose a sent it gives me everything. This new mail is horrible and does not work properly. It is a major setback. Bring back the old mail. This one sucks

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for reaching out. First, please try clearing your cookies, cache and history. After that, if you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: help.yahoo.com/kb/new-mail-for-desktop/sln2..

  4. "Unread" Folder

    I pay for yahoo email. In the new Yahoo the folder "Unread" is a problem. Every time I open mail in it, that email disappears from 'EVERYWHERE". Please HELP!!!!!!!! I have searched the internet for a long and cannot find the problem mentioned anywhere. Please fix this issue or I will completely stop all my yahoo email and go to gmail.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
  6. I cannot find my blocked list. Also I am very unhappy having to agree that you can store my IP address

    I do not like the fact that you force us to agree to keeping our IP address. Also how the **** do I find my blocked list?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    If the email is highlighted and you press the delete option on your keyboard please wait after deleting the email. The highlight will move to the next email, and if you press delete again, it will delete that too. If the email is still in the trash folder, you can restore it to the inbox.

  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Admin →
  9. Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not

    Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not on my laptop. G mail does clip the email but I didn't know it about Yahoo. Although, it doesn't seem like it's clipping since I can see the entire thing on my phone. Has anyone ever faced this problem or know the reason behind it? Thank you!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

  10. my yahoo not working, correct password, says invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're

    my yahoo not working, correct password but invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're wasting my time to login to my account grrrr

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    We do not handle account-related information through this forum since it was designed for feedback. Please use the Contact us form on the help pages (help.yahoo.com) in order to get in touch with one of our support colleagues.

  11. Why do we need to use the recaptcha system?

    When did we have to start going through the "recaptcha" step to log into mail? (I'd ask why, but I already know that - someone at Yahoo got bored and thought it would be fun to change things "just because we can"...) It's an email account....not like we're logging into the TSA database....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo uses CAPTCHA verification to protect against spam or other unauthorized account access. By selecting the correct images, you verify you’re human and not a spam-sending computer.

    If you are having issues viewing or passing the captcha verification please follow the steps here: https://help.yahoo.com/kb/sln2662.html

  12. Touch ID- Keeps turning off

    In the Yahoo Mail app, I love the security setting where you have to unlock the app with Touch ID. I have it set for immediately, but it keeps turning off. I'll set it for immediately, use it several times throughout the day and later that day or the next day I"ll find it turned off.

    Please make this setting permanent/persistent.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. ABSOLUTE GARBAGE

    There is answer what so ever in the yahoo help that explains how you can recover your password if your phone number you used as a recovery number has changed, and there is no recovery email. But I can pay 5.00 to talk to someone. What a scam!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Constant Authentication Process

    For the past few days, I've had to change my password several times. This is utterly annoying as I need to remember them and can't keep track, not to mention the fact that having to constantly go through the authentication processes is a terrible nuisance.

    I urge you to look into this problem ASAP as I won't keep using your services if this isn't solved quickly.

    Thank you.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
  15. How do I get my vacation email to STOP?

    When I signed up, I was able to do a "vacation message". I thought I got rid of it LAST YEAR, but it's still giving people grief.

    HOW DO I GET RID OF THIS ANNOYING "VACATION" STOPPED?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. To turn off vacation response, go to Settings-More Settings-Vacation response then toggle off it.

  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    Responded  ·  Product Support responded

    When composing an email, on the right side of the To field click on the CC/BCC option.

  17. Why make a good thing complicated and bad?

    The privacy settings require me to have my phone able to receive messages to access my mail. I travel a lot for work and cannot always receive messages, making it impossible to access my mail while I travel.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
  18. configure printer

    I can not any YAHOO Help email or chat, so I posted here, hope can get reply :
    I just want to know how to configure my printer ? in Yahoo Email there is only a print butter I can not find how to configure, like , choose printer / one side or 2 side / portrait or landscape ?????

    Now when I click the print , it go to save into a PDF file....

    anyone ?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Admin →
  19. What browser do i need to get the upgraded yahoo mail ?

    I'm willing to do whatever to upgrade to the latest yahoo mail instead of basic. What do I need to do.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
  20. when adding a URL link into an email-how to stop the obnoxious huge box that appears

    when adding an url/website name to an email, I used to be able to TURN OFF the HUGE BOX WITH GARBAGE IN IT. The NEW downgraded yahoo mail has it back. How do I TURN IT OFF???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    To resolve this, go to Settings-More Settings-Writing email then toggle off the ‘’Automatically generate a preview of links’’ option.

  • Don't see your idea?