New Mail
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1515 results found
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need for renewal
since oath took over I am in a mess...I can't change my new bank card for renewal !!!! I am in Italy now, but before in Egypt and Kenya...NEVER HAD ANY PROBLEM
For billing inquiries, please refer to this article: https://help.yahoo.com/kb/SLN2742.html or contact our team at help.yahoo.com, through the ‘’Contact us’’ link.
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Profile pic is different on the actual picture on my yahoo mail
Im wondering why does my profile pic is different when i go to the app or internet itself, to when i manage my account? It doesnt matter how much i tried to change it but it doesnt do anything
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Deleting spam
I really don't know how to pose this, Every time I try to delete an item in my spam folder it "bounces" right back to said folder. Would you please fix this so I can delete said spam?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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You need customer support for technical assistance with handling emails. I have a question that doesn't appear in any FAQ's.
There is NO WAY to get an answer for a technical support question if it doesn't happen to appear in your small handful of FAQ's. You NEED a live person chat or voice-in-person call option to serve your customers. Perhaps there's a reason Yahoo is failing as a forum... What a shameful lack of service... Tsk, tsk!!!!
To get in touch with our support team, you can go to help.yahoo.com and click ‘’Contact us’’ or reach out on Twitter at @YahooCare.
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We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Poor support in Yahoo Pro. none of your help articles have the answer, provided topics don't include my problem,and I can't find a method of
Poor support in Yahoo Pro. none of your help articles have the answer, provided topics don't include my problem, and I can't find any method of contacting with a human to get help for my problem. But I'm paying for Yahoo Pro. Time to start using Gmail as my main provider.
Thank you for contacting us and we are sorry for any inconvenience.
You can visit https://help.yahoo.com and click on “Contact us” to get in touch with our specialists.
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CAN'T ACCESS YAHOO DISPOSABLE EMAILS in Windows 10 (8/17/2019)
Just switched to Windows 10.
CAN'T access "DISPOSABLE EMAIL ADDRESS EMAILS".
Apparently Yahoo is aware and is doing diddly about it !!!
I tried logging into yahoo email as one of my disposable accounts, and it wouldn't recognize it.
Already spent 4-5 cumulative hours hunting the inet for fixes/backdoors, but found nothing.
Anyone have a fix??? Please!
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Clean Inbox isn't working for me
The "Clean Inbox" functionality isn't working. It tries archiving 10,000 emails at a time, but then fails and doesn't end up archiving any.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Locked out of account
I recently tried to login to an old yahoo account. I remembered the password, first try. Asked me to verify with an outside email address that had been closed. Locked out of account. I called support, and was told I could only unlock it by PAYING for YAHOO PRO on this old junk account. This is an absolute scam and honestly a load of ******** I could not be more enraged with the customer service, and yahoo itself as a company. Get back to me and unlock my account, ASAP.
You can use our automated password recovery system at any time for no charge. See https://help.yahoo.com/kb/sln27051.html for more info. Our Yahoo Account Pro service provides access to an agent 24×7 over the phone and includes help with much more than account issues. New members who sign-up but have unsolvable account issues are never charged.
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Cell phone verification
So I have phone verification on my other yahoo email that I use for personal use. This one is for marketers. On my personal email, I have the cell phone verification. I went ahead and selected that, but the number I recieved exceeded the number of digits allowed for verification. I took the numbers and used them in various ways, and it didn't work. Please be sure to keep that number within the number of digits allowed. I am not allowed now to enter my mailbox.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I have lost all my contacts and YAHOO doesn't even now remember someone i have just emailed - what's going on !!
LOST ALL CONTACTS - WHY ???
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience. (
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All of my emails come Mail Delivery Substation! Cannot read anything! What is going on!!??
Mail unable to be delivered? What is going on!
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Need help turning off the "ding" sound on email notifications.
This is not an idea. This is a problem needing a solution. Every time I receive an email, I am notified by a "ding" sound, even though I have turned-off "Notifications". How do I turn-off the "ding" sound, please? I use a Mac laptop.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Didn't know where to go.
My spam folder is full of something that says undeliverable email .?????
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience. (
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Link preview does not work properly and they have no way of being deleted when they appear
PLEASE RETURN US TO THE OLD MAIL THIS ONE IS SO HORRIBLE AWFUL AND INEPT.
The link preview wont turn off, even if you have it off in the settings it still shows up and there is no x to delete it. Worse it cycles and reloads and makes mail even slower and pushes the cpu.
PLEASE PLEASE PLEASE THIS MAIL IS AWFUL SO MANY BUGS IT SHOULD NEVER HAD BEEN RELEASED. PLEASE LISTEN TO ALL OF US SCREAMING AT YOU TO CHANGE US BACK.I would like to have one of our technicians look more into this.
Please send us a tweet @YahooCare or send us a private message on Facebook at YahooCustomerCare.Thank you!
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(homepage)STOP CHANGING THINGS >>you BROKE THE HOMEPAGE! "my location" and "My horoscope" WILL NOT STICK & STAY AFTER I REFRESH THE PAGE! X(
you BROKE THE HOMEPAGE! "my location" and "My horoscope (Virgo)" WILL NOT STICK-&-STAY AFTER I REFRESH THE PAGE! X(
Hi there! So sorry to hear that!
Please contact our technicians on Twitter @YahooCare or on Facebook @YahooCustomerCare so they can further look into this.Thank you!
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Drafts not saving or showing up, yet another function failure in the new mail hot mess
The new mail is a huge buggy mess. The drafts are not saving or showing up in mail. Do not tell me to clear browser or cache that is ****. The mail client does not function properly. There are so many real and troublesome problems with it that should have been beta tested before roll out. The fact the majority of Yahoo users HATE the new mail shows the total disregard for the client base. Yahoo and Verizon need to rethink this mail program and return us back to the old one that worked great. This one is a stinky…
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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system will not let me change password
can't get to change password
Please use the Contact Us form on the help pages to get in touch with one of our Customer Service representatives.
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We had a account set up with youtube tv & it just stopped working!
why did our account stop?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Unfortunately, we do not handle account-related information through this forum. Please contact AT&T for account issues they will be glad to help you. Here is how you can contact them: https://help.yahoo.com/kb/account/sln25426.html
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