There is apparently a new bug, where the timer to refresh the mail list in any folder is triggered even while you are reading a message.
If you have e-mail in a folder sorted by Unread, and are reading an e-mail, the tool will timeout and return you to the list, perhaps with new e-mail due to the refresh cycle.
This is an error of recent time.
The only workaround is to unsort the list and re-select the e-mail, which can be very hard if it is an older e-mail.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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Peter A Ruddock commented
The timer is the check mail timer. It refreshes the mail list to the screen if you are sorted by Unread, but NOT if you are sorted by Date or looking at a search list.
This should be VERY easy to fix.
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Peter A Ruddock commented
It is very disconcerting to be in the middle of reading an e-mail and have it disappear out from under you for no apparent reason. This happens when mail is sorted by Unread, but NOT when it is sorted by Date. It's only been happening for a little over a month.