emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Marc ODell commented
I left to go over seas for 6 months and came back to all my mail gone. Then you had the gall to say it had been a year. Get it back, there were important items in there , if you can't I am going to move to ban Yahoo mail from Military use for any reason and go somewhere else.
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Peter Charles commented
I want my deleted emails Back please
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SERGIO GUERRA commented
I need to know if this will be answered by anyone aside a robot. Your "contact us" option will not do anything but point me to pre-made responses that don't fit my question. Your "speak with a live agent" option is trying to charge me for some help, and this now appears to be another dead end. This is why people have lost faith in Yahoo. Please let me know if someone will be able to look into this issue for me. 18 years of information lost is a serious concern.
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SERGIO GUERRA commented
my email () which I've had with you for at least 18 years has been "refreshed" and now all of my data, emails, pictures, etc. are missing. The account said it had been a year since my last login but that is incorrect. I last accessed this account in November/December of 2018 before Christmas to find some contracts. I need to know how to get all my information back as soon as possible. Please respond as soon as possible. Thank you.
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Vinay Kumbathil commented
I kept it here like a safe. You ruined it all. Will never come back to you guys.
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sabrina jessey commented
Is there a way to retrieve my emails as some of my emails is important to me..
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Bill Bush commented
why are email contacts available when re-activating an acct and previous email is all gone (non-recoverable?) please provide recovery for previous InBox contents
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Ron Martens commented
When I logged in Yahoo graciously created a 'new theme based on my old e-mail'. How thoughtful! Just one thing--it is COMPLETELY EMPTY!
NO MESSAGES, NO FOLDERS, NOTHINGSince I have to start over after 15 years, I think I will try another company!
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Manmeet singh commented
My account was deleted, how i can recover my mails?
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Alexandra Georgescu commented
My old accounts can't seem to sync and I lost all of my old emails. I haven't logged in on a very long time
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neha goyal commented
Just return my all old mails, i don't know who deleted all my mails.
Please help me out to retrieve all the mail.
I urgently need them.
Please help me.
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Gurmeet Singh commented
I agree I did not login yahoo account for a while. but my emails should be available whenever I need them. Could you please help me to restore them. They all are very important.
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Marcin Kwasniewski commented
Since introduction the new look and feel all my emails are gone!!! Both inbox and sent items are missing. How is this even possible?!
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Mieren Raje commented
Every email in my account vanished, but I'm not sure when since I haven't logged in for a little while. Restore my emails!
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nalini jayanthi jayanthi commented
G mail has not deleted my data
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nith ya commented
I have been used this mailid long ago.but when I try to open it now ..there are no mails in inbox ..please restore all the mails which has been read atleast
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kavetha . commented
Please restore My emails and stored information in all folders . After an upgrade, my mailbox is a blank slate, nothing is seen.
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Anonymous commented
I just signed into my Yahoo June 28 2019 and all of the emails in my inbox were gone. I did not delete them. Is Yahoo deleting emails now?
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Michelle M commented
I logged in today I received a notification that said my inbox is cleared since I last logged in over a year ago. Can I retrieve these?
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[Deleted User] commented
All of my folders are empty what did you do with the info? It will take hours if not days to restore.