I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Anonymous commented
I am not receiving email in a timely fashion because of this issue!
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Anonymous commented
A google group email continually goes into spam. The "From" address is in my contacts, I keep clicking "not spam" when I find email from this group in my spam email box. The filters do not allow me to have this email go directly to my Inbox. Instead, I have to create a new folder to receive these email. How do I get them to go directly to my email INBOX?
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Hobbit commented
I run a couple of lists via Google Groups, with a few yahoo and aol recipients. An increasing number of those recipients keep getting *legitimate* group emails in their spam-boxes, which is super annoying. None of google's outgoing servers are on blocklists to my knowledge, they send proper SMTP envelopes, and there's nothing fishy about the content. WTF?? Fix it, NOW.
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Zoe Perissos commented
+1, facing this issue too.
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Paul commented
Google Group emails marked Not Spam still going to Spam folder.
Adding contacts doesn't help. Adding a filter to redirect the email doesn't help either.
Quick search shows many have faced this issue.
Critical emails are being missed and before long, we will advise our clients to fully switch off of Yahoo mail.
Please escalate to Spam team ASAP.
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Ryan S K commented
I accidentally marked an email as Spam and now that sender can't email me anymore, it bounces back to them as Email Feedback Report (Complaint). I emptied out the Spam folder and don't have any emails from them to mark as Not Spam. How am I supposed to remove that sender from being marked as Spam? I checked all the settings and can't find anywhere to do it.
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Joel H Segal commented
I now have to move my filtered mail from SPAM. This started a few weeks ago. WHY??
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Zahir Shahpurwala commented
SPAM. some of my important messages are sent to spam. After moving the message by using your NOT SPAM BUTTON., next time the same sender message goes to SPAM, which is frustrating.
do something about this -
Greg Smith commented
Yahoo mail is too aggressive in assigning incoming mail to Junk. Specifically any address to which I have sent mail should be AUTO MATICALLY white listed.
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Theresa Bielawski commented
You recently started putting emails from sources I have received emails from many times in the past into my Spam folder. THEY ARE NOT SPAM. I have marked "Not Spam" many times on these emails, yet they continue to be funneled to my Spam folder. VERY FRUSTRATING!
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Judit Illes commented
Because of this terrible email provider, Yahoo, I have missed out on job opportunities either because I never received the email (despite the other party providing proof of sending it) or it ended up in my spam folder – even after I had previously communicated with the person. I recently lost my job and am actively applying, but I missed out on TWO opportunities just in the last month due to this unreliable email provider. I am beyond furious. I am in the process of changing my email provider RIGHT NOW. I sincerely hope that such unreliable services will disappear soon.
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[Deleted User] commented
This message was posted on all the spam that i can read. Yet the email I want get filtered.Yahoo is getting worse.
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Mark Tognella commented
The fact that people have been asking for - literally - years for the ability to 'turn off your rubbish spam filtering' and you are ignoring them - for years - is a really bad look. I have to spend MY time every single day moving files back into the inbox. Do you even listen to these posts?
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Robb Griffith commented
Your idiotic spam filter keeps sending legitimate emails to spam despite my constant "Not Spam" indication and moving them to my inbox. "Inbox" isn't an option in your filter settings either, so I can't create a filter that would solve the problem. And you refuse to offer support unless I pay for your not-really-functional product, even though you're already making plenty of money off me mining my personal data. Pure garbage.
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ARPAN SHAH commented
Your email system becoming third class day by day. Many of my important emails went to Spam. Bank transactions, statements, market transactions and many other very important emails I am missing. I think I have to shift to Gmail now if it keeps happening.
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Jerald Petterson commented
Fix it please.
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Jerald Petterson commented
Fix it please.
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Muthukumar G commented
First comes first, your spam filter does a good job (at least for me). Kudos for that.
But it can be improved:
1. At times, it marks valid emails as spam (for e.g.: banking statements/shopping information) even if similar non-spam e-mails have been delivered without issues. This happens even if the sender address/domain has been validated by Yahoo.2. As valid emails are marked as spam, please provide an option to search the spam folder (make it a separate name for this search if this interferes with non-spam mails). It is easier to search/filter out non-spam mails this way.
In addition, it can also help in the search for spam mails and delete them easily (search and delete). This way we do not have accidentally lose the mails incorrectly marked as spam. -
Vándor Zoltán commented
Let me switch off spam filtering! Or give full control of the filtering!
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Ashutosh Sangle commented
Problem Statement
We own a domain and the emails that we send to users that are with Yahoo users end up in the Spam folder. This happens even when we send an email to a single user.Diagnosis
We have checked the SCL value of header of email that went into the spam folder - it is 1. It passes SPF, DKIM and the IP is also not black listed.if needed we can give the header.
Proposed Solution
We need a way that we can report to Yahoo that emails coming from our domains are legitimate as we cannot ask each user to mark our emails as not spam.
Or
Whitelist a domain name centific[dot]com