Remove yahoo app ads and offer free customer support
I'm absolutely disgusted there is no way to actually provide feedback to Yahoo about their products. I have had yahoo mail for over 23 years and I'm about to cancel every single account I have with them. It is LUDICROUS to have to pay $5 to have access to help when often the issues with Yahoo are Yahoo based issues. I am not going to pay money to fix problems that I did not create. I understand the company is trying to stay afloat while competing with Google but this is beyond ridiculous. I honestly only tried to look for help because I was sick of seeing ads for the Yahoo Mail app at the bottom of my Yajoo mail web page that wouldn't allow me to use the full web page. I have gone from annoyed to enraged about the customer support. No wonder they aren't successful. Losing customers of 20+ years probably isn't going to help the bottom line
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Hi She, if you need account or sign in issues, we recommend contacting our Customer Care team at help.yahoo.com. They have the tools to help, we unfortunately do not. If you need help with the product itself, like sending emails or anything in the product, you can contact us at ymail-mobileweb-feedback@yahooinc.com. General feedback, you can certainly post in this public forum as we read most of the feedback! Hope this helps!
