Keep my email data and account SAFE from Yahoo Inc
After being in hospital I come back to my email and YAHOO has deleted ALL my emails, folders, contacts, ALL OF IT, GONE. There are help pages so they obviously do this to lots of users. I had my account for donkey's years, I lost so much data, precious emails from friends who are now dead, important emails and even emails that had a monetary value. I have asked Yahoo to restore my data and got an email saying it was done but IT IS ALL GONE. I did not get a message on my backup email account that is also used for TFA, nothing. So the improvement I am seeking to that Yahoo keeps it's dirty hands OFF my data. It was never explained why they did it, no warning emails asking me to comply with something, no warning saying I was using a lot of space. NOTHING, so how can I trust Yahoo again? I was told to use a 3rd party program with POP3 to download the mails, but I gather Yahoo does not support that anymore.
J Wilson
shared this idea
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!