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Add an option to turn off AI summaries.

It might be useful for people with robust business-style accounts, but most of my messages are already short, or they're notifications. It makes the "summaries" redundant and obnoxious.

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Issa Mar shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  ·   ·  Report

    Hi Nicole, thanks for the feedback. Yes, this has been a popular request from our Community. We have these Settings or the ability to turn off AI Summaries in our apps, but it's not quite ready for Desktop yet. We have shared this with our teams and they are looking into it. Thanks for your patience!

  • Nicole Holden commented  ·   ·  Report

    Please delete the AI summary of my email and give me back my subject line

  • Erik Schneider commented  ·   ·  Report

    This is a complete waste of time and energy. The AI summaries are redundant at best and inaccurate at worst. I do not want to contribute to the fever dream that AI should be everywhere; let me turn this off.

  • jeremy bullian commented  ·   ·  Report

    Please turn this off. If it is offered at all it should be opt in.

  • R GRIMM commented  ·   ·  Report

    Delete your recommendations, adds and AI

  • Jan Taborsky commented  ·   ·  Report

    Why should we be getting this by default? I just do not want to rely on AI. I want to read the message as it was sent, but this summary just hinders my view. I use my eyes to get the gist of a message, don't need a machine to do that.

  • Sara Spicer Heath commented  ·   ·  Report

    These AI summaries are creepy- I don't need AI to pre -read my emails for me- this needs to be an opt out for security and privacy. We dont need an "in your face" reminder every email that you guys are reading our emails.

  • KE M commented  ·   ·  Report

    Agree about "Any AI feature should have an opt in" which I suggest being either in the "Security and privacy" Settings menu, or its own "AI" Settings menu.

  • Rene Teyssier commented  ·   ·  Report

    The summary is incorrect unless it's for the simplest message. It frequently tells me the opposite of what the email says or even contradicts itself. This is a waste of your resources and a liability for your users.

  • Jeff Conrad commented  ·   ·  Report

    As with most things I'm finding with the new UI (like AI summaries), there is no way to turn it off.

    I appreciate you folks trying to update the UI and make things simple and clean, but you have neglected the fact that some people relied on some of the old features in the old UI or may not want some of the new features in the new UI. Allowing the ability to turn a feature on or off should have been #1 on the list when creating the new UI.

    I can't believe I'm paying for Yahoo Mail Plus and I have to basically beg to get features I used back into the UI, or to turn off new features that I don't want or I have no use for in a personal email account (i.e. AI summaries). It's really disappointing.

  • Truman Smith commented  ·   ·  Report

    Thank for adding this to settings on the App, but the fact it's not an option on a desktop is mind-boggling. How can you think everyone would want this feature? #outoftouchwiththemarket

  • AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  ·   ·  Report

    We are reading all these pieces of feedback and we totally understand you want to disable this feature. This can be done in the Yahoo Mail app, but we haven't implemented it to Desktop settings. We have share with our team! Thank you for your patience!

  • Jake Rich commented  ·   ·  Report

    Mostly the summaries are very unhelpful and force me to scroll down every time to read the actually email. Why is there not an option to turn them off? You are actively making it harder for me to use email

  • Lee Ann Dalton commented  ·   ·  Report

    Please turn this feature off or at least give me the option to turn it off in settings. I can read my email - the summary is just distracting.

  • Suzyn Jackson Gonzalez commented  ·   ·  Report

    TURN IT OFF. It's creepy as ****. I am capable of reading my own **** email. I don't want a constant reminder that you're reading it too.

  • tsia-biau Shirh commented  ·   ·  Report

    I do NOT need al these Hi-Tech's; please recover my Previous Way of the E-mail's! PLEASE!!!

  • Joy Weese Moll commented  ·   ·  Report

    I agree with the other comments. Also, given recent news about how much electricity it takes to perform AI, this 'feature' is a ridiculous waste of resources for those of us who don't want it.

    Given both the waste of resources and the icky invasion of privacy, the default should be 'no AI summary' and users should have to opt in.

    This is annoying enough to me that it may be the thing that sends me back to the old Yahoo email.

  • Amy Troutman commented  ·   ·  Report

    These AI summaries are a stupid waste of space - redundant and useless. I am perfectly capable of reading my own email. I want them turned off immediately. And I do not need Yahoo scanning all my emails and taking my personal correspondence - which should be private - to train your AI engine.

  • Josh Barber commented  ·   ·  Report

    Any AI feature should have an opt in. My private emails being read by your AI to enhance your algorithm do not help me. These summaries are often inaccurate and missing details. I am an adult who can read and do not need AI help. Please turn this feature off or at least give me the option!!

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