There is so much wrong with this, I don't know where to start!!!
- it seems the reason for your change was to use 1/3 of my screen for that ad on the right side!
- When I set up my choices way back when, they worked for me, and still would if you would let me be.
- You didn't give me an option...you hi-jacked my account and forced me into this new email garbage.
- The color choices and changed layout makes it very hard to read and file my emails.
- I used to be in one of my 4 email accounts, and could easily change to the others with a click of the mouse. Now I have to exit mail, go to my main page, sign in again, then to email.
- I used to be able to sign in once a week for all accounts, but now have to sign in over and over just to see other accounts.
- Your customer service sucks! By using A.I., you try to fit everyone and every issue into a box, by making us read article after article to solve a problem. That should not be our job!
- Your so called "Chat" is ****! It doesn't solve anything. It only forcefully pushes someone with a problem to find out on their own how to solve it.
- To speak to a human being, you charge us money! What the **** is that all about? Most of the problems that we encounter (like the ones listed here) were brought on by your team, but to have a simple answer issued for the problems you created, you force us to pay or get no help!
- A.I. is NEVER as good or as easy as human interaction! Yes, it raises your profit margin at the top, but you lay off service call answerers in the process, so those at the bottom have no jobs... and we get no customer service!
- It isn't fair to change what we have gotten accustomed to without our consent... after all, we are the ones who made you successful. And when we were able to go back to to "Classic" email in the past, you had a statement come up that said we could do it for a while, but only for a limited time. Then without any further warning, one day you just took it away. Now when we click to go back to "Classic", it isn't the same thing as it used to be... it now has that ad taking 1/3 of my screen, as well as all the other ads you force us to sift through.
- While I'm at it, I'd like to comment that using you for a home page for news is a joke also. Placing ads to look like news stories is rediculous! And while reading a story (scrolling), ads appear every couple of paragraphs, making it useless to scroll and read. Do the ads successfully get me to buy something? NO! They only frustrate.
- And GET AN EDITOR! When we had newspapers, there is no way management would have allowed illiterates to write articles, and then print them with spelling errors, repeats, and sophomoric lines (like, "said the I LIKE GIRLS star"). These stupid lines show up in every story where a celebrity is written about! If the writer is incapable of giving a quick background of their subject, then don't bother!
This evening, the second of my 4 accounts was hi-jacked into this new ridiculous system, so I expect to lose the other two very soon. But signing in and out of every mail account each and every time I read email pretty much defeats the purpose of email, wouldn't you say?
DD Arnold
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happy girl
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As of today, I switched back to Yahoo Basic Mail.
On the left pane, Click the three dots - Settings - Switch To basic Mail.
This idea came to me after realizing that the "New Yahoo Mail" looks stripped of all the functions and graphic. It reminds you the bare minimum mail. That's why I it occured to me to actually turn the Basic Mail - which I have not used for years - back on.
Yes it does not have all the advanced functions, but at least it's got those BASIC ones that people list here that they miss..
Yes it does not have any graphic, but at least it's not all grey with gmail rounded edges.
I am an older desktop user and I don't need today's kids to redesign all my favorite websites to adapt mobile phone look to get a raise for creating twice space for ads. I'm tired of all their experiments.
If this suddenly happened overnight today, then god know what can happen in future.
So, I stay with Yahoo Basic Mail.
In peace and quiet.