Scrolling through mail is jumpy as it skips emails
Scrolling through email is impossible. I use the scroll wheel on my mouse to look through email as I use a pc. I can start at the top and after one or two short scrolls down it jumps down so I miss several hours of emails For example, my newest email came at 6:12pm today..After I get down to 4:20pm it jumps to mail received at 1pm without my even scrolling and when I go back up I see I missed 32 emails received. No matter how many times I go back to the top and try again it always happens. It's frustrating as I can't read what's in my inbox if it's going to keep skipping emails. This never occurred in the old format. Something is wrong. Maybe you make this version for phone and not for pcs? Then you need to offer two separate versions, one an app and the other a web based service like old mail.
Helene Tekulsky
shared this idea
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Sammy Lee
commented
I'm using latest Google Chrome. During checking emails and deleting, Yahoo Mail keeps refreshing and putting me back to the top when I was scrolling down a couple of hundred emails. I have to scroll down to find my spot, but then refreshes again and I can never get lower than a 100 emails or so. Also, while writing from a saved draft, Yahoo Mail refreshes and puts me out or opens a new draft, or scrolls down to the bottom of the message. Then finally, the draft disappeared and is nowhere to be found!!! Please bring the old Yahoo Mail format back. This new one is full of glitches on an M1 Macbook Air.
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alberto biasuzzi
commented
when scrolling on a list of emails often list gets back to last inbox email losing pointer then necesary to scroll back again and again
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Joe Hustek
commented
For the first time in 25 years, I'm considering leaving Yahoo Mail. Scrolling in my inbox completely lacks any fluidity and the ads are forcing themselves onto the screen. It is a terrible experience and needs to be redone. Joe
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Kristie Young
commented
When reviewing mail by sender, I want to be able to open an email, delete it and return to my place in the email folder from where I left off.
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Barry Becker
commented
GET YOUR HEADS OUT OF YOUR *** AND PUT IT BACK THE WAY IT WAS! THIS IS SOOOOOOOO *********!
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HI Amanda, thanks for letting us know. Yes, we have been seeing this quite a bit and we have been sharing with our team. We will merge this thread with another one and keep updating there. Thanks again!
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Amanda McFadden
commented
In this version, if you scroll down the emails and delete and email, you are brought back up to the top of the email list. That is very anoying. It would be better if the email deletes and you stay in the same place.
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Dan Cook
commented
Scrolling my email up and down is an atrocious action. It is not smooth and completely glitches. While focused on one email as a reference point, so I know how far down I'm scrolling, the emails jump back, and it's NOT SMOOTH! It is a huge headache to even navigate. Why can we not go back to the legacy version, which didn't have this issue??? This version is literally the worst version of Yahoo mail.
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Dennis E Moore
commented
When I it the trash can to delete, the All inbox goes back to the top of the list, not to the next item. This is terribly frustrating.
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Reach Song
commented
I am really annoying to use Yahoo mail latest version, every time when I input 1 word, the page will jump to other place, I should to use mouse to back to inputting page, every time. why change version? many other trouble I have not time to complain. in one word, latest version absoultely worse
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S Austin
commented
Scrolling is messed up! when I try going up and down, it's jerky and keeps resetting! Fix it, please!
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Christian Taddeo
commented
"Email this list" doesn't work.
Also, when I scroll down in my Inbox, it spontaneously jumps to the top. And when I scroll up in my Inbox, it spontaneously jumps down. It is maddening. Why does this happen? Has anyone else seen this?
Thank you.
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Loronda Lee
commented
With the update, whenever you scroll down to open an email that is not at the top of the box and delete it. You are automatically taken to the top of the inbox. It used to stay where you were.
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James PRUDDEN
commented
Why can't I select a default to display emails in chronological order? Oldest first as a default. Doesn't seem that hard.
Also when I delete an email the email list on the left side jumps to the top. Why doesn't it keep the prior placement so I can see the next emails that are sorted.
not happy with the update.
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Kathy Homziak
commented
When I read or delete an email from my Inbox please return me to where I left off . Your making me remember the time or subject of the emails so I can return to where I left off. Not good time management. Making me work harder not smarter .. Thank you... .
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Townson Tsai
commented
Why does the New Yahoo Mail randomly decide to scroll back to the newest message. I have to scroll back to where I left off and it is very wasteful in time and the colors don't help. Now the mailbox is becoming unmanageable because of this "glitch" of starting from the beginning without warning nor rhyme or reason. Please don't auto-scroll or jump back to the newest message for no reason.
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Dan Lebryk
commented
Scrolling is seriously broken. The designers didn't think very clearly when they considered how to do snap back - or return to where you were. The screen randomly snaps back.
The simple version - if you read or do an action on an email that is off screen - down below the top of the list (say email 50 down from number 1), as you start to scroll, the system tries to snap back to that highlighted or selected email. It doesn't do this at some action or certain moment - it does this at random times.
That's why it "looks" like there are missing emails - the screen snaps down 50 emails. The only workaround is to use the up arrow key to move the highlighted or selected email to number 1, or one on the full screen of emails.
This happens when I try to delete emails when I check them. I'll go down my list of emails in the inbox, and see emails I don't need to read, I just want to delete them. I might go down 30 or 40 emails with 10 or so checked along the way. When I hit the trash button, the email just below the very last one I checked now becomes the highlighted or selected email.
Now when I scroll, the system tries to snap down to that email. It shouldn't do this. It only happens during scrolling. If I read the top email then come back to the list, the screen sits at the top, until I try to scroll down even one email - then it tries to snap to that selected email.
The system never did this before.
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Rick Ausdahl
commented
When cleaning up the inbox, it's frustrating to have to keep scrolling back down to continue cleanup because the inbox is repositioned to the top after every delete.
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Rick Ausdahl
commented
When an email is deleted from the inbox, please retain the position/location of the inbox, rather than jumping to the top of the inbox after every delete.
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Jim Cavalieri
commented
I concur with the previous commenters. For me, this is one of the most frustrating aspects of new mail.
