In email threads, please put the most recent email on top when sending and receiving. The rest of the world does it this way.

In email threads, put the most recent at the top when receiving and sending.

In email threads, put the most recent at the top

Thanks Olan! We will share this with our team as we have been seeing more and more noise around this. Thank you!

In a long string of email replies back and forth, the messages are in order from top to bottom, but then I see my most recent reply followed by the rest of the string of emails in reverse chronological order. It seems that the "trimmed content" is automatically expanded sometimes, but not others? In some emails, I don't see the option to collapse what would be considered "trimmed content", it is already automatically shown as in the example below:

For example:

Email 1
Email 2
Email 3
My most recent reply or in-progress draft
Email 3
Email 2
Email 1

Essentially, my most recent reply ends up sandwiched in the middle of two copies of the previous email string. It's so confusing and frustrating when I try to compose a reply as well. I'll start typing and need to refer to something in an email further back, and then I have to try to find my in-progress response somewhere in the middle of the emails.

Please pick one or the other! I prefer the order of having emails listed top to bottom with the most recent at the bottom. If you have the option to "show trimmed content" please do it in the same order as the original email string with most recent at the bottom, and make sure it is always collapsible.