I find that either I cannot see the bottom of the page or I cannot see the top of the page.

So I cannot access additional folders or settings cause I cannot see the 3 dots below the folder icon.....OR I cannot compose an email because the purple compose bottom is not visible.

What the heck? I use Firefox/Mozilla and have for years. NEVER had this problem until your new version of mail (which, of course, most of us think is a hot mess).

Fix the page orientation. Because of your new layout I have to be able to see the entire page to use the email.

My preference would be to have you stop killing our productivity and revert to the former layout. That appears to be a request ignored by you. So if we are forced to use this substandard email service, at least give us access to the entire page.

why do they think we want something new??? the reason why yahoo mail is still around is because of us who were so used to the classic email interface, otherwise we would have switched to gmail?? don't they understand their customer base? they are not gonna beat gmail ever, but atleast they can stick true to those who stood by them, but this is going to lose so many people its insane.

*Those asking about going back
to the old version. Unfortunately, if you do not see the "Go Back" button you cannot to back. We really hope you'll try the new experience! Thanks!

I hate it. It's horrible. I didn't like Gmail as much as Yahoo, but now Gmail is leaps and bounds better than Yahoo. I have several email addresses with Yahoo but I'm going to forward all my emails to Gmail. It takes forever to just sort emails into folders, and then suddenly it's done a bulk transfer and my entire inbox is empty. I can't chose font styles or sizes. Anyway, it was nice while it lasted. Leaving Yahoo immediately. So done.

this forced update is so bad that i will be leaving yahoo after nearly 20 years.

I like the old yahoo better. I find this new version difficult to follow and use. Can I please have my old yahoo back!

Not sure if this is where should be posted, but I had the new version and my kids were playing with the phone and they accidentally sent it back to the old version and I wanna know how I can get the new version back because I like that one better

New Yahoo email is TERRIBLE!!!!

Easy to navigate with good looking

Go back to old version, easy to navigate, easy to view, easy to use. The new version has none of that. Alternatively do not limit views in previous version to just 50 or so messages when we opt out of new version. Hint- I NO LONGER WANT TO USE THE NEW FREE VERSION after 20 years...I WILL NOT PAY TO UPGRADE FOR MORE OF THIS

I was able to figure out the sorting -- thank goodness this is an option. Sorting my emails for me is not something I ever want. What is really upsetting is the greyed out emails are really messing with the readability of whats in my inbox. I HATE IT. This at least needs to be an appearance option that can be changed.

I hate the new version! I don't like the way it looks, and I hate that I have to sift through 4 different tab categories to find anything. PLEASE go back to the old version!!!!!

the new version is TERRIBLE. Difficult to navigate, confusing, unnecessary. Please let us who wish go back to the older version

This new mail sucks

There was absolutely no reason to fix what wasn't broken. Please return to the classic version that many of your uses obviously (from the comments) preferred. This new version will cause me to use Yahoo mail far less, and not more.

Please go back to the classic version. I cant find anything I'm looking for.

Please return to classic version

Extremely buggy. Do not work in draft mail. it keeps deleting your mail dut to some auto feature.

Subject: Furious Complaint – Yahoo Mail’s Update is a Disaster

Dear Yahoo Support Team,

I cannot believe I have to write this email, but here we are. What on earth were you thinking? Not only have you stripped away themes, one of Yahoo Mail’s BEST features, but you’ve also forced a slow, cluttered, and infuriating interface onto users with no way to opt-out.

For years, I stuck with Yahoo Mail because it allowed customization giving me control over how my inbox looked and functioned. Now? You’ve replaced it with a bland, uninspired, and frankly ugly interface that no one asked for. Why would you remove features that actually improved usability? Themes weren’t just about aesthetics they helped with organization, visibility, and user comfort. Now, I’m left staring at a sterile, personality-less inbox that makes using Yahoo Mail a miserable experience.

To make matters worse, this update has introduced:

Sluggish performance – Emails take longer to load, impacting productivity.
A confusing layout – Basic navigation has become frustrating and inefficient.
More intrusive ads – Further cluttering the experience while ignoring real user concerns.
No option to revert to the old version – Forcing this change without choice is unacceptable.
This is a complete failure of user experience. Instead of improving Yahoo Mail, you have actively made it worse and instead of listening to users, you are forcing unnecessary changes down our throats.

Let me be crystal clear: I want my themes back. I want control over how my inbox looks. If Yahoo is going to remove features people love, then at the very least, you must allow users to revert to the old interface.

If themes aren’t restored and performance issues aren’t addressed, I will have no choice but to switch to an email provider that actually respects its users. And judging by the sheer volume of complaints online, I’m far from the only one thinking this way.

Fix this. Listen to your users. Bring back themes. Stop making Yahoo Mail worse.

Waiting (impatiently) for your response.

Sincerely,

This is awful, I cannot even scroll down in the body of an email, it simply shifts to the prior email notification, WTF?

Hey Yahoo, if you want to hire me to help you guys fix your product by making a simple email service that everyone actually likes I'd be open to negotiations. I have some great ideas. Let me know.

In the meantime you guys should read up on:
___________________________________________
Here's a great quote from Steve Jobs about what happens when technology companies, and especially ones with a monopoly, pivot from being product-driven to sales-driven.

“The technology crashed and burned at Xerox. Why? I learned more about this with John Sculley later on. What happens is, John came from Pepsico. And they—at most—would change their product once every 10 years. To them, a new product was a new sized bottle. So if you were a ‘product person’, you couldn’t change the course of that company very much. So, who influences the success at Pepsico? The sales and marketing people. Therefore they were the ones that got promoted, and they were the ones that ran the company. 
 
Well, for Pepsico that might have been okay, but it turns out the same thing can happen at technology companies that get monopolies. Like IBM and Xerox. If you were a ‘product person’ at IBM or Xerox: so you make a better copier or better computer. So what? When you have a monopoly market-share, the company’s not any more successful. So the people who make the company more successful are the sales and marketing people, and they end up running the companies. And the ‘product people’ get run out of the decision-making forums. 
 
The companies forget how to make great products. The product sensibility and product genius that brought them to this monopolistic position gets rotted out by people running these companies who have no conception of a good product vs. a bad product. They have no conception of the craftsmanship that’s required to take a good idea and turn it into a good product. And they really have no feeling in their hearts about wanting to help the costumers.”

___________________________________________

The worst part of this particular case is that Yahoo is actually trying to imitate the monopoly which has everything wrong with it. That isn't what is going to make your service better or drive long-term growth in your company. The people have spoken.