I don't have an idea because I don't want to help improve the new format I just want to option to go back to old one. But just FYI - I read an email and then it disappeared. I searched in every folder but it is just gone. Also how did you decide not to give the total number of emails in each folder? That seems like something I've had since the 90s. I'm seriously considering just switching everything to Google.

For the first time in 15+ years, I'm considering moving off my paid Yahoo Mail account. This change is very frustrating. Who are you designing this for? What problem did you think you were solving?

To be more specific, I hate the pane on the right side that I can't seem to get rid of. I'd much rather have full-width view of my inbox list view.

And the stupid summary at the top of every message - I didn't ask for this and I don't want this. Why are you making me look at it? Ugh.

this new version ,simply sucks ,it is not user friendly at all .it is more difficult .time to go to another mailing adress ,because its apparent ,yahoo is not listning to us at all .i hope that we as users all move on to a different and away from yahoo ,then maybe they will listen .

PLEASE put my old email back the new one SUCKS

I do not like the change and feel the change made it less user friendly. I need to move on from Yahoo Mail.

You paid people to create this new email design? I loved the classic and it worked flawlessly, why change something that isn't broken?

Screen is too bright and confusing. I can't access my older emails (VERY CRITICAL)! Did Felon 47 put you up to this????

I get it, your web designers need jobs, but man going backwards is not the way.

Please, please, please give us the option of using the new mail or going back to the old version. The new version has disabled my productivity and makes me want to stop paying for Yahoo Mail Plus

I hate this new version. go back to old version

Very bad idea, go back to old version...........

new email is more time consuming. sucks.

I cannot stand the new format. I want to go back to the previous version. Listen to your customers!

I keep checking back hoping Yahoo finally admit this was a bad idea!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This new yahoo email took all the simplicity of checking my email daily and made it incredibly complicated as such that I am no longer able to check my email. Very disappointed! I may have to go to Google if it does not go back to what it was before. I just don't get it!

Get rid of this new version, or let people go back to the old version. This is absolutely atrocious! Not only is the view hideous and hard to look at, but in the new look, it doesn't even show all my e-mails automatically (but if I switch to 'basic', they all magically appear). Not user-friendly.

E-mail should be about functionality, nothing more. Yahoo just removed a lot of the functionality of their e-mail.

I stuck to Yahoo so loyally for years because they were the only ones that seemed to understand this, but now it feels garbage like all the other services out there. And now extra scummy for trying to get people to pay to go ad-less at the top of the page. Such a bad taste in my mouth.

Yahoo Mail Team (Yahoo Mail Team, Yahoo) commented · February 24, 2025 4:49 PM ·

We've merged threads like this one to this main one from over the weekend.
A few things..
1. Unfortunately, if you don't see the "Go Back" button in the top right hand corner, you cannot go back to the old. We are focused on making this new version the best and we'd love your help!
2. Priority Inbox/Inbox Categories - we are very soon going to launch the ability to set the "All" category as the default. Stay tuned! In the meantime, you can always go back to having just one Inbox by disabling Inbox Categories under Settings > Personalize Inbox.
3. AI Summaries - we are currently looking into adding this to Settings so you can disable, just like you can in the apps.

So, you're just going to double down on it? Please, just give us the option of the old view - surely the coding infrastructure isn't that incompatible... Either that or give us a lot more ability to customize and turn off things that we don't need or want. It's incredibly frustrating when such a huge change is forced just to be "new."

truly hostile update to users

Literally, how do you make something that was functional, practical, intuitive, worked well and turn it into something so unbelievably awful ?!?!?!?!?!?
Who ever did this has lost their minds and has never used email apparently.
This is cumbersome, unhelpful, takes a thousand steps to do one thing, absolutely not functional, hard to read, terrible on the eyes, ugly., not intuitive, no longer makes sense. This is absolutely terrible and I want to puke even looking at it on the screen. No, really, the brightness and the fonts are making me feel motion sick. Its too much.

This update is awful. I hate YAHOO now.