I need the option for switch back to basic mail, old laptop, slow connection
Yahoo switched my email to the new version 1 week ago. I keep trying to use it but my computer is old, 2009, and it doesn’t support this new version. It keeps freezing and I keep clearing cache, closing and reopening my email and restarting my computer. It doesn’t matter what I do or which browser I use, it doesn’t work like it was with basic mail. I don’t have the option under setting to switch back. I am old and cannot purchase another computer, I just need yahoo to give me the option to switch back to basic mail in my settings. I really need my email which I would access everyday, many times a day for doctors, hospitals and all my business. Please, I really need to switch back to basic mail due to old and slow laptop, freezing and my connection isn’t great with what I have. Please, add to my settings, I knew my computer would support this new version and I don’t know what else to do. Chat said maybe this would be an option sending feedback to get the basic version added back to my account. I have had this email for years and I am old and really would like it back so I can use it. Since clearing cache, restarting my computer doesn’t work. Today I couldn’t even check the boxes to delete emails. I just get the ‘little hand’ that doesn’t do anything. This is too frustrating. Thank you.
Unfortunately, there is no reverting back. Very sorry! We are EOLing the old version. We hope you give the new layout a fair chance. Thanks so much!