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  1. I can't contact customer care? The options in the drop down list don't apply to my problem.

    Have an icon where a user can contact customer care - a chat line, a phone - submit an email - something.

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      179 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
    • The new mail system is worthless. I can't do bold, highlight, etc. I like the old one better!!

      I do not like the new mail system. Missing the tabs for bold, underline, italics, ?? I want the OLD one back PLEASE.

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        84 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • I ABSOLUTELY Hate the New Yahoo Mail!!! I want to go back to Yahoo Mail Classics. I can't believe that we don't get to choose!DISSATISFIED!

        We should be able to pick the yahoo mail service that works best for each individual. I used to have Yahoo mail classic and I LOVED it! And when it switched over to the new yahoo mail, I was Devestated! I Absolutely HATE IT! There's nothing better about it; there's nothing convenient about it----- it SUCKS! And I'm so Upset that Yahoo won't switch my mail back to Yahoo Mail Classic. Bad Service!

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          52 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
        • Recent update broke Email - can't read emails in list

          Can log in, show list of Emails and subject lines. Try clicking on subject line or sender and nothing happens now. Running Firefox, with automatic flush of cache and cookies upon closing Firefox. Tried closing and restarting Firefox, doesn't fix it. Notice that the account pulldown that is on upper right is missing from the screen, the 'mail' icon pulldown does not work and clicking on it goes only to establishing profile. Settings 'gear' icon does nothing. If I go to front page of establishing profile, now the three upper right icons work. They also work when on the help…

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            14 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
          • Anyione out there having problems with their yahoo email? such as not being able to delete, compose,can't open emails, or get into send etc.

            Anyone out there having problems with their yahoo email? such as not being able to delete, compose,can't open emails, or get into send etc.. the new yahoo mail sucks.. i want the old version back!! anyone out there know what to do when nothing works in your email? no buttons showing in my yahoo email for forward, delete,reply etc..if this continues i will leave yahoo mail.!! Please answer me back a.s.a.p !! Not a happy camper with yahoo email.!!

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              8 comments  ·  Contact Customer Care Forms  ·  Flag idea as inappropriate…  ·  Admin →
            • Why the **** would you discontinue My Yahoo? One thing Yahoo can always be counted on is to take something good that works and ***** it up.

              Why the **** would you discontinue My Yahoo? One thing Yahoo can always be counted on is to take something good that works and ***** it up for everyone.

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                8 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
              • 0673809448

                anas pavi

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                  22 comments  ·  Abuse  ·  Flag idea as inappropriate…  ·  Admin →
                • i am don't have mobile number

                  i am don't have mobile number

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                    26 comments  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →
                  • please READ!!! for my address ducciosperandeo@yahoo.com I WANT TO KEEP THE SAME PASSWORD. PLEASE UNLOCK THE SYSTEM AND REINSTATE MY ADDRESS

                    please READ!!! for my address: ducciosperandeo@yahoo.com I WANT TO KEEP THE SAME PASSWORD. PLEASE UNLOCK THE SYSTEM AND REINSTATE MY ADDRESS. I DO NOT WANT TO CHANGE MY ORIGINAL PASSWORD NO MATTER HOW "WEAK " IT MAY BE. I DO NOT GO ALONG WITH YOUR IMPOSING THE CHANGE OF IT.
                    YOU MAKE DIFFICULT TO QUICKLY LOCATE YOUR E-MAIL CONTACT.
                    SHALL I WRITE TO MS. MEYER ????
                    BE KIND TO RESTORE AND UNLOCK MY OLD YAHOO ADDRESS.
                    PLEASE REPLY ASAP THANK YOU
                    DUCCIOSPERANDEO@YAHOO.COM

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                      47 comments  ·  Contact Customer Care Forms  ·  Flag idea as inappropriate…  ·  Admin →
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                        3 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
                      • I am going to leave yahoo after 20 years because you just don't want to listen or because you don't give a **** either way Count me out!!!!!

                        I am going to leave yahoo after 20 years because you just don't want to listen or because you don't give a **** either way Count me out!!!!

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                          37 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • I CAN NOT SWITCH BACK TO NEWEST YAHOO MAIL!!!!!!!! It wont allow me, it is in a very basic format

                          I downloaded Firefox and started using it...was wonderful for 1 day than it switched to a very basic format...and when I click it wont allow me to switch back to Yahoo's Newest Mail!!!! Whats going on?
                          What can I do now??

                          Also, sometimes it takes for important emails to get to my box hours ,long hours...whats going on???
                          I need help!!!!! Please!!!!

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                            36 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
                          • customer care is not working nore is your account helper. i need help with my account and can not get any from you been trying for 4 days

                            I need to get my password. For my account. Why is it so hard know to do this. All I had to do before was answer security question's then put in method for password to be sent. I can't do that know why? Someone please answer this. My email I need password for is sexloving77@yahoo.com I will put my other email i want you to send pasword to is a1977hantom@yahoo.com thanks

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                              3 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →
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                                8 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • My account keeps getting hacked.

                                My account is hacked and sending spam to my contacts. This is the 3rd time it happend in a short time. I always change my password but it keeps happening. How can I stop this from happening?? Very Annoying!

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                                  26 comments  ·  Abuse  ·  Flag idea as inappropriate…  ·  Admin →
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                                    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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                                      17 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
                                    • have an actual method of contacting yahoo instead of making them round around with no hope

                                      hire people to work in customer care. right now it is vaporware. Yahoo, if my language was allowed here, I would tell you what everyone else is thinking. Instead, I ask if it is possible to contact anyone in yahoo? Last time yahoo out sourced help and they wanted $50.00USD for an answer with no guarentee the answer fit the question. Keep up the good work. You are driving people elsewhere. But like all dinosaurs, the body will be decaying long before the brain knows it is dead. Bye!

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                                        16 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                            5 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →
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