New Mail



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  1. retain deleted emails longer

    Why does email delete after only a couple of weeks? It used to be 3 or 6 months.

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    14 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  2. I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.

    Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.

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    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. Here’s more info: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  3. STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!

    STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!
    JUST BECAUSE YOU HAVE JOINED THE CCP DOES NOT MEAN WE AGREE.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I need help! I can't recover my old account.

    I cannot sign in to my old account as i get the message "This account has been deactivated due to inactivity, but we would love to welcome you back! Click ‘Sign up’ below to create your new account.", but when i sign up it won't let me create the email under the same address, i need the same address as i have accounts created under it.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. i can't find any of my emails: why?

    what has happened to my emails? inbox/sent...all of them! my yahoo is blank!

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?

    Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?

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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. We're glad you're here

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

  8. I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.

    Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. HORRIBLY SLOW!!!

    For the last 24 hours, typing an email is horribly slow!
    Is anyone else having this issue? This is insane!!!!! PLEASE FIX WHATEVER YOU GUYS DID!!!!!!!

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    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  10. Give me the option of switching to basic mail like before

    Give me the option of switching to basic mail like before

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Free email forwarding

    Dear Yahoo,
    Thank you for the 3-4 days notice that you will be cancelling the "free forwarding my yahoo emails to another provider".
    I am an educator, doing remotely learning with our students and also juggling remote learning with my own elementary child.
    I am in no way completely reliant on forwarding my emails for work and personal.
    I am also not overwhelmed at all for the 2020/2021 school year and sometimes break down with sheer exhaustion.
    I am so glad that you gave me such advanced notice, so that I could readdress all my emails to my other provider. …

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback and we truly appreciate your loyalty! You can always contact us at help.yahoo.com if you ever need assistance or on social media, on Twitter at @YahooCare or Facebook at our Yahoo Customer Care page.

    Take care! :)

  12. help

    not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    272 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  14. retrieve old emails from trash

    why would you automatically delete emails that are sent to the trash? I am in search of an important email from march and I cannot see any emails in my trash past July 1. How can I retrieve an old email that I put in the trash, but that I did not delete from the trash?

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    - Trash deletion frequency – Trash is deleted after 7 days.

    -Spam deletion frequency – Spam is deleted after 30 days.

  15. I think that you should have a report a user button to report people who use Yahoo for fraudulent purposes.

    Yes, people have asked for a report button but here is my take on it.
    Spam is spam and we can just click it and it goes to the spam bin.
    Scammers are sending "lottery winnings, loan scams and move funds out of Africa scams" using your platform.
    Most of us are savvy and do not fall for this but there are people who do lose their hard-earned savings because of them.
    You should have a big red button on Yahoo mail that is visible to all. The scammers who send the mail should also know that you will send…

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there!

    If you see content on Yahoo that violates the Terms of Service, let us know right away.

    In many cases, you can report inappropriate content directly from our products. In Yahoo Mail, you can click Spam from the email in question and select a reason.

    If a Yahoo Mail account is sending you spam, you can report it to Yahoo directly. Here’s how:
    https://help.yahoo.com/kb/report-abuse-spam-yahoo-sln26401.html

    Hope this helps!

  16. Today is 7/13/2021. Since 10:30 this morning I have recieved over 102 Spam emails. It needs to stop!

    How about Yahoo makes it easier to stop all of these repeat spam emails. Most you can't unsubscribe from.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.

    When this happens, it’s very important to mark the email as Spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  17. Don't automatically delete old messages

    don't automatically delete conversations older than 18 months
    I desperately need to view messages from 2019, plus there are priceless pictures from several years ago that are just GONE!!!

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  18. if i delete my messages from my laptop i would like to have them deleted from another device i use for my yahoo email

    when I delete messages from my account using my laptop I would like them deleted from any other device that I used for checking my emails

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  20. signature in my email

    Can I put a signature at the bottom of sent mail, and how do I do it?

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
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