New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- For password or sign-in feedback or suggestions, click here.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
-
Give me the option of switching to basic mail like before
Give me the option of switching to basic mail like before
You can switch to Basic, by going to Settings>More Settings>click ‘’Switch to Basic’’ located under the left side menu.
-
Unable to delete original password recovery email
The original password recovery email does NOT have an icon to edit or delete it, and so there is no way to remove it, even if you no longer have access to that email address. This is unacceptable, because my original password recovery email address was on Excite, and Excite is closing down in a week, so of course I'll have no further access to that account.
Hi there!
I’m sorry to hear that! You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.
-
I live in Russia and can't receive any help
I have a problem with email and I can't get any help because I live in Russia and there is no yahoo plus subscription available. I am ready to pay because I like yahoo mail service, but I can't!
I have a problem receiving emails from at least one company. This company is important to my work. All of the emails from this company went into my Spam folders for some reason, but now I haven't received any emails in Spam since May 2021. I checked the filters, checked the list of blocked email addresses, and they were all blank.…Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
-
why did my print size all of a sudden get smaller?...* and i see no spot to get it back where it was??
why did the print size get smaller?...i prefer the size before someone changed it.....
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/make-text-web-browser-bigger-smaller-sln2937.html
-
Blocked password recovery email
I am not receiving a password recovery email and none of the help links are actually helpful. My account has never been deactivated, I never moved the email address to spam and it is not there, I have the email address in my contacts. And I have no way of saying to allow that domain.
Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
-
email replies going to spam
I have a business account and the emails we send clients are going to their spam folder. Is there something we can do on our end?
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/emails-incorrectly-trash-wrong-folder-sln6265.html
-
HELP!!!!! Why am I getting my Yahoo page based in Brazil when my settings are US????
For the past week when I sign on I get routed to the Brazil page of Yahoo. My settings are English/US. The only way I can get to English/US is to manually enter www.yahoo.com/us WHY??
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
Yahoo Mail+ vs. Yahoo Mail Pro
What is the difference between Y!Mail+ and Yahoo!Mail Pro, including cost and features? I currently have Yahoo!Mail Pro, but see an upgrade button for Y!Mail+.
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/yahoo-mail-faq-sln35640.html
Also, for more info, please visit: https://help.yahoo.com/kb/overview-yahoo-mail-sln35520.html
Hope this helps!
-
Error
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
where in the heck is the "edit" command for addresses
How about an "edit " command for a contact? If it's there where? Yahoo is and never has been really friendly!
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/add-edit-delete-contacts-yahoo-mail-sln28059.html
-
Hi there.
You can reach out to our Yahoo Sport team via Twitter @YahooSports.
Hope this helps!
-
Free email forwarding
Dear Yahoo,
Thank you for the 3-4 days notice that you will be cancelling the "free forwarding my yahoo emails to another provider".
I am an educator, doing remotely learning with our students and also juggling remote learning with my own elementary child.
I am in no way completely reliant on forwarding my emails for work and personal.
I am also not overwhelmed at all for the 2020/2021 school year and sometimes break down with sheer exhaustion.
I am so glad that you gave me such advanced notice, so that I could readdress all my emails to my other provider. …Thank you for your feedback and we truly appreciate your loyalty! You can always contact us at help.yahoo.com if you ever need assistance or on social media, on Twitter at @YahooCare or Facebook at our Yahoo Customer Care page.
Take care! :)
-
All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!
All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
-
please help me get my account back
I can't get into my account need to deactivated something link to it I am being bullied on there please help me. I don't have phone number anymore I need help soon as possible to change my password on there so I deactivated on the site I'm being bullied on. I had to login my side account just cry out for help.
Hi there! Please send us your Yahoo email address in a DM on Twitter at @YahooCare handle. Thank you.
-
I keep getting spam mail from "*******.com" AND Yahoomail..won't let me save this as spam and it keep coming back into my mailbox
I keep getting spam mail from "*********.com" AND Yahoomail..won't let me save this as spam and it keep coming back into my mailbox
Maybe it is time to look for a new and better email provider
Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it’s very important to mark the email as Spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
-
Hyperlinks inside emails
Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?
Hi there! Try clearing your cache and cookies or go to another browser to see if you encounter the same issue.
-
Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'
Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'ai aussitôt modifié mon mot de passe. Mais depuis lors une fois je reçois un message je remarque que l'heure de réception est d'environ 7 heures d'écart. C'est comme si le serveur qui m'envoyait le message est quelque part en en Amérique du Nord ou bien du sud. Moi , par exemple je suis en Côte d'Ivoire. Quand je reçois un message normalement c'est 2 heures d'écart. Mais maintenant c'est 7 heures d'écart. En…
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
How can I change the language to English?
You may want to make it easier to find how to change the default language
Be informed with what’s going on in your vicinity or what new events are taking place, from weather forecast, latest local headlines or the status of your favourite team by setting up your location and preferred language to stay ahead. Here’s how: https://help.yahoo.com/kb/language-location-preferences-yahoo-sln16027.html
-
Updating Yahoo Terms
Did Yahoo send out an email in regard to updating our terms and if you don't do it after July 26th you can terminate service at any time?
Scammers are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate Yahoo websites, requests, and communications to keep your account secure: https://help.yahoo.com/kb/identify-legitimate-yahoo-websites-requests-communications-sln2070.html
-
help
not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
- Don't see your idea?