2048 results found

1. I do not have a settings gear in new yahoo mail

   Can't get to Settings in Yahoo Mail. No "gear" on Mail page, No way to get to Filters. Please fix.

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   0 comments  ·  Settings  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   Hi there!

   A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

   Regards,
   Mail Support

2. Opening view of emails in a document format is not acceptable.

   Document format is not acceptable when opening an email. I cannot respond, forward, etc. from this second screen.
   How do I reset the settings to avoid this new "improvement" which I hate?

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   Reviewed  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

3. I can't find the settings

   I can't find the email settings to change my signature and fonts.

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   Reviewed  ·  1 comment  ·  Settings  ·  Delete…  ·  Admin →

4. delete the sign-in helper or give the option to not use

   It's frustrating that my email account gets saved in other people's computers despite my signing out. Provide the option to not have the sign-in "helper"(which is not a help at all, but a major inconvenience) associated with your account so your login is not save on all computers.

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   Reviewed  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

5. What happened to my inbox? Did you guys do something? I can't tell the difference between a new email and an already read email. It all l

   I can't tell the difference between unread and read emails. They are now all the same. And, all the "Cs" look like "Os". This is terrible.

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6. Stopping **** invites from yahoo groups

   I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!

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   0 comments  ·  Settings  ·  Delete…  ·  Admin →
   Responded  ·  Product Support responded

   Double-check that you’re filtering the correct address. If so, please post your issue on our forums:

   https://forums.yahoo.net

   Thank you!
   Mail Support

7. My yahoo mail ID every automatic some messages going and hacking..

   automatically messages sending and mail getting hacked ...unable to deliver any messages..

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8. It would be nice to close the right hand pane that says "starred" and "Contacts". It's a waste of space and serves no purpose for me

   Have a way to close the right pane that has "Starred" and "Contacts". It serves no purpose for me and is just taking up space.

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   Reviewed  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

9. Adding a new or different email address. Make it a single process and NOT all over the place!!!!!

   I have been on my system for OVER an hour 1/2 trying to complete what I thought was going to be a simple task. All I wanted to do was ADD a 2nd Yahoo email address. I have click, and click, and clicked and click and followed every direction to make this happen but here I am an hr. 1/2 later and I still can not get this done. I go on your so-called chat that find it to be ABSOLUTELY USELESS!!!!!!!! This a screen pops up giving you a number to call 800.320.9335. Guess what you get there . . . a recording telling you HELP is going to costs you some monthly fee!!!! Before all is said and done, companies in the USA are going to learn that they can not continue to do business putting their customers in such position. What kind of customer service is this? This is your product that you are NOT adequately supporting. System keeps telling me the new email address needs to be verified. OK, where/HOW? If you do not have a cell phone number to send a text to how do you get verified?

   I have been on my system for OVER an hour 1/2 trying to complete what I thought was going to be a simple task. All I wanted to do was ADD a 2nd Yahoo email address. I have click, and click, and clicked and click and followed every direction to make this happen but here I am an hr. 1/2 later and I still can not get this done. I go on your so-called chat that find it to be ABSOLUTELY USELESS!!!!!!!! This a screen pops up giving you a number to… more

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   Reviewed  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

10. Please do NOT change the language I prefer my menu in English

    Please do NOT change the language I prefer my menu in English

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    Reviewed  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

11. The sign in stinks - If it weren't for the trouble of notifying thousands of a new E-mail address I'd never use yahoo again. TY Verizon for

    Not everyone walkds around with their cell phone up their **** just waiting to type in a special wizbangyummyyummy poof ppof code

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12. Why can I not amend my email signature in the desktop app?

    Why can I not amend my email signature in the desktop app?

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    0 comments  ·  Settings  ·  Delete…  ·  Admin →
    Closed  ·  AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) responded

13. Clear Simple Opt-Out button for SPAM ADS in BUSINESS EMAIL INBOX

    Clear Simple Opt-Out button for SPAM ADS in BUSINESS EMAIL INBOX

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    Reviewed  ·  1 comment  ·  Settings  ·  Delete…  ·  Admin →

14. Images in the mail

    Por que ya no aparecen las imagenes en los correos recibidos.

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    0 comments  ·  Settings  ·  Delete…  ·  Admin →
    Closed  ·  AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) responded

15. Notifications please

    I have checked and rechecked my notifications - today I had both my phone on and my laptop opened in yahoo while doing work in another app, and did not receive a notification for an important incoming email - happened to see it on my phone an hour and a half later. There are a lot of us contractors who use your email because of other things I like- the ability to search, file, and keep entire history of company emails. But if I miss a call for a job, or a reply I am waiting on that affects the effectiveness of my business, at some point I would have to say enough is enough and switch. Please fix the notifications for emails for those of us who have that enabled.

    I have checked and rechecked my notifications - today I had both my phone on and my laptop opened in yahoo while doing work in another app, and did not receive a notification for an important incoming email - happened to see it on my phone an hour and a half later. There are a lot of us contractors who use your email because of other things I like- the ability to search, file, and keep entire history of company emails. But if I miss a call for a job, or a reply… more

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    0 comments  ·  Settings  ·  Delete…  ·  Admin →
    Responded  ·  Product Support responded

    Make sure that notifications are turned on in both the account’s settings and on the device as well (in the case of your phone). It might help to remove and re-add the account/app from the device and re-add it.

    Also, keep in mind that regular Yahoo accounts are not intended for business purposed as per the Terms.

    Thank you!
    Mail Support

16. Confused on why I am only seeing only 2017 and earlier! How to get out of this worthless Mode?! Hidden!

    Whatever, need to have intuitive way to see NEW Emails, what a stupid feature to hide! Have poked around everywhere that seems to make sense.

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17. cant add lockout email address! only 1 browser and 1 PC. verifcation code goes to 2nd account but have to sign out to get it, too much time

    cant add lockout email address! only 1 browser and 1 PC. verifcation code goes to 2nd account but have to sign out to get it, too much time to clear cookies, sign in, get code, sign out, clear cookies, sign in to enter verification code -- oops too long and wont accept code anyway cuz i signed out to get verification code. brilliant.

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    0 comments  ·  Settings  ·  Delete…  ·  Admin →
    Support Request  ·  Product Support responded

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

18. I want my old email back. I cannot block unwanted emails.

    Give us the option to block unwanted emails! And quit trying to help me to sort the emails that I delete.

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19. Why do I have to have a verification code to sign into my account?

    I do not have 2 factor authentication. Yet when I need to sign into my yahoo email when I am away from my usual place, I cannot access my Yahoo email. It wants to send an authentication code to my recovery email. Unfortunately, other email platforms are doing the same thing. So I go in circles --- I can't access Yahoo because email code was sent to my other email. I cannot access that other email account because a code was sent to my Yahoo account. And so on. Which means I cannot travel away from my home computer to get any work done. This is highly frustrating. I do not have a cell phone and none of these platforms allow VOIP. So when I am away from my home computer, I am basically screwed. Have it setup so I can create my own security question to which only I know the answer. That will eliminate this weird circular problem. I need access to my email. A hacker would have gotten into my email a lot faster than I trying to get to my other email (the recovery email which also has a recovery email). Even when I don't have 2 factor authentication set up!!!!!!! This is not for my security. This is a case of Yahoo practicing CYA . Get rid of this verification codes if a person does not have 2 factor authentication !!!!!!!
    Your admin responded with
    Hi there, we are sorry to hear about your experience with the 2 factor authentication. To avoid any sign in issues, we recommend using an authenticator app to log in, please refer to our help article: https://help.yahoo.com/kb/add-two-step-verification-extra-security-sln5013.html If you encounter any issues, feel free to contact us on help.yahoo.com or on X.com at @YahooCare.
    My response
    Perhaps you did not understand what I wrote in my statement. I do not own a smart phone. When I use other computer systems I am not allowed to download any apps. But I do need to check my email. I do not have 2 factor authentication setup so why do you have to send me a verification code to an email that also requires a code to be sent to a recover email even though I have put in the correct username and password on Yahoo’s email. Since Yahoo and other email platforms are doing the same thing, this creates a circular problem and as a result, I am not able to log into my email if I use a different computer or am off site. Telling me to use an app on what, a landline? How does that work? Or a simple voice-only flip phone?

    One should not have to pay to get an answer! Or is that your way of generating income?

    I do not have 2 factor authentication. Yet when I need to sign into my yahoo email when I am away from my usual place, I cannot access my Yahoo email. It wants to send an authentication code to my recovery email. Unfortunately, other email platforms are doing the same thing. So I go in circles --- I can't access Yahoo because email code was sent to my other email. I cannot access that other email account because a code was sent to my Yahoo account. And so on. Which means I cannot travel away… more

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    1 comment  ·  Settings  ·  Delete…  ·  Admin →
    Responded  ·  Yahoo Product Support responded

    Hi there! Thank you for the feedback! When you are traveling or switching devices you might be asked to send a code to your recovery options to verify location and device. If you no longer have access to the recovery options you can follow the steps presented on this article: https://help.yahoo.com/kb/add-remove-recovery-method-sln2058.html

20. Totally frustrated with extensive and confusing steps to edit my account. My inquiries were overly complex in Yahoos response, without addre
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