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Add an option to turn off AI summaries.

It might be useful for people with robust business-style accounts, but most of my messages are already short, or they're notifications. It makes the "summaries" redundant and obnoxious.

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Issa Mar shared this idea  ·   ·  Report…  ·  Admin →
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  • Wayne Feagley commented  ·   ·  Report

    To force this BS AI summary at the top and not allow us to turn it off is infuriating. Why in the world would you think this is a good idea? Its pathetic that you think you can force this on your users and that they'd all be okay with it. Whoever made that decision should be fired.

  • Kathy Battershell commented  ·   ·  Report

    I don't know where to put this one. I'm getting messages replies from FB and it's annoying to see all the messages in the body of the email.

    I should be just getting the one person's response and not everyone.

    How do I fix? I don't have a smartphone.

    If this can't be fix, let us have classic back. Please

  • Carrie Bergherm commented  ·   ·  Report

    Turn off the AI Summaries. I hate them. They are a waste of my time! First, I start reading them, thinking I'm reading the actual email that was sent, and then when I realize it's a stupid AI summary, then I have to waste more time scrolling down to see the actualy email that was sent to me. It is not helpful, and I hate it! Give us a way to turn it off! Better yet, give us Classic Yahoo back. Otherwise, I'm leaving to find another server, which I really hate to do since I've been with Yahoo since 1999. I've been mostly happy with Yahoo, but this new forced changed is awful and enough to make me go through all my accounts that I use my Yahoo email with and changing to another email. I hate the useless AI summaries, and I hate the new look. Nothing is useful about any of it!

  • Michael A. Russo commented  ·   ·  Report

    Fact: AI summaries are good for Amazon product reviews, not people's personal emails.

  • Joy Weese Moll commented  ·   ·  Report

    The AI summaries are horrible. They should be opt-in. AI uses way too much energy for it to be forced on anyone. Yahoo is wasting our natural resources to give us something we don't even want. Stop it.

  • Dug C commented  ·   ·  Report

    If you are going to create these completely useless AI summaries how about if you make them hard to find like you did with the spam/trash folders?
    These AI summaries are a terrible idea. I want to read the email as the sender intended. I'm certainly not going to trust a computer generated summary when the real thing is right there. But I have to waste time (and get angry) every time I have to scroll past the unwanted AI summary.

  • Howard Richoux commented  ·   ·  Report

    To continue the complaints.
    6. The whole message display format is flawed. The summary takes up most of the first screen, but the elements it extracts to summarize are semi-random. For example, on a name/address in the email, it decides to summarize this as a name only.
    7. The summary is then followed by what purports to be the actual message, but it omits the actual sender email address, which is a key to detecting spam.
    8. For some reason, the email body has all sorts of blank lines added, making it much less readable than it used to be.
    9. The fundamental assumption YM should make is that the email sender knew what he was doing, and that the message should be displayed as sent. If the reader wants a summary, he can ask for one.
    10. With my conspiracy hat on, I expect that the "summaries" are some form of data mining that will profit Yahoo is some way. If so, whoever is buying that information is being cheated.

  • Howard Richoux commented  ·   ·  Report

    My "dynamic messaging" has been turned off the whole time, and I still see the stupid summaries. They are wrong in so many ways, it is hard to imagine who thought they were a good idea.
    1. The "summary" takes up most of the screen, so I have to scroll down every message to find out what it really says.
    2. For some totally unknown reason, it summarizes about half of the emails. For things like eBay sales notifications, it summarizes some, and not others.
    3. In some cases, it just makes stuff up that is found nowhere in the message.
    4. I am assuming this is training some AI somewhere, but there is no possible feedback mechanism to improve it. If we are going to be stuck with this, we, at least, need to be able to flag terrible summaries.
    5. Personally, I am setting a date of April 2. If I can't turn this off by then, I will move to some other email client. If that doesn't work, I'm switching to GMail and losing 20 years of saved emails and YM loses $5/month. This is a deal-breaker.

  • Catherine Southern commented  ·   ·  Report

    i find AI ewading the contents of my emails UNSRTTLING AND UNWANTED. HOW DO I OPT OUT? thia change in email makes me want to LEAVE yahoo

  • Jennifer Bambauer commented  ·   ·  Report

    Can't edit my comment so I will write another comment. The term is "Dynamic Messaging" and you can toggle that off in Settings and then Viewing Email. You find Settings in the three dots (...) at the bottom of the left-hand list/menu.

  • Jennifer Bambauer commented  ·   ·  Report

    I turned off the AI summaries in settings. It was a while ago and I can't really remember what I did and I've since switched back to Basic mail so I can't go back and figure out what I did. I believe I found the ... at the bottom of the account page and clicked on that, then clicked on "settings" and somewhere there was an option to turn off "summaries" or "previews" or something. I can't remember the term they used. But that stopped the stupid previews from showing up.

    Wow. Yahoo is even FORCING me to sign in to comment which REQUIRES me to allow their AI robot to access my account. EVIL.

  • Kathy Battershell commented  ·   ·  Report

    Has anyone figured out how to take off the preview with the new, bad email format? I use desktop and laptop.
    If this can't be fixed, can you put back classic email program.

    thank you

  • Peter McCurdy commented  ·   ·  Report

    I can read my own email. The summaries are distracting and a waste of time. Please add the option to turn off.

  • Dwayne Carlyle commented  ·   ·  Report

    The previews are horrible. Please take them off or give an option to remove. Who's idea was this?

  • Kristi Gollwitzer commented  ·   ·  Report

    These summaries get in the way and waste more time (rather than saving time). Need them to go away or have an option to turn them off, please!

  • Bobb Drake commented  ·   ·  Report

    This is the stupidest idea that I have ever seen. The summaries are longer than most emails. It needs to go away.

  • Arthur Aslanian commented  ·   ·  Report

    Give us the option to get rid of annoying and confusing subject line accompanying preview snippets and messages that fill the space with too much wording. It's an email. Subject lines are meant to be brief!!!

  • Jakob Vinson commented  ·   ·  Report

    Agreed. It's a useless addition that does nothing but create more bloat in my emails. I don't understand why they think we want to see an inaccurate summary of what's in the email instead of me just reading exactly what was written. It serves literally no purpose.

  • Michael Krzyzaniak commented  ·   ·  Report

    AI summaries just double the length of the original email by filling it with inaccurate information, making it more difficult to discern what the sender is actually trying to communicate. This has got to be the worst product idea of all time. Please just show me the original email without sprinkling in garbage.

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