Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

198 results found

  1. comments

    It has been well over a year sine I've been able to read or reply to comments at the end of articles. When this first happened, your response has been that you are aware and are fixing the issue. Still has not happened.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Improve your help page, it doesn't work

    Work On this page, unable to open my account because it is sweedish. SomeTimes but not all it will translate to English.
    I need to update my payment for Yahoo plus
    When it's changed my password. It said that I was in Sweden. HELP

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. **** this

    Make it easy to access your own personal information to fix this bs 2nd verification

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Suggest going to Google to find help with Yahoo

    Can't find answer on yahoo help site, so went to Google and found answer. I wonder is Google offers email? They seem to have answers to fix problems at the ready.
    Yahoo was no help in my problem with my Yahoo account. Why?
    Google had the answer for free.
    Yahoo had no answer on it's help site.
    This is not good. I'd say stupid.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Help site

    Codes just go around in circles to linked verification email accounts.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. enable posting of comments

    Today I have not been able to post a comment after your stories. "Failed to publish." Retry doesn't work. This happens too often. Not my fault. Fix it!

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. help resources

    You can improve by fixing the help option on the help screen and fixing the chat. On the help screen, when you click HELP a box pops up with a drop down that has no options to select from and it wont close when you tap the X. You can also fix this screen and allow for screen shot uploads. The chat just keeps asking if you want help but doesn't provide assistance. Here is a chat I just had, it just keeps asking if you are ready for assistance but doesn't assist - Let's dive into finding the appropriate…

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Suspicious app

    Ii tried signing in my Yahoo email bu t forgot my password and it asked to send me a text with a code to either my cell which I chose and it didn't,or a recovery emaill which I got in with but it also had my phone number from this phone on what's app,which I never had made an account on...can someone help me with that or tell me what to do because then someone else is using my number on that app with my account and number it ain't me

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. GET RID OF THE NEW VERIFICATION CODES

    I can not sign in to my accounts without a code sent to another e-mail. Your code never comes! My browser clears everything when closed. I do not keep your cookies. I suppose I have lost two of my three yahoo accounts. THANKS FOR THE 'IMPROVEMENTS'!!!

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Email Filters

    Even though it says the filter is created after you add a new email filter, it apparently isn't saved until you move off the screen. I lost dozens of filters created over several days when I refreshed the page because a newly created folder wasn't showing when trying to add a new filter.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Allow reporting of malicious content disguised as news or ads.

    Many ads lure you in and its actually a virus that flashes my computer is infected and my Microsoft or windows has the virus. I have a Mac and there there is no way to report the problem. It happens a lot and I cant understand why you sell ad space that contains this. I have to shut down my computer when it happens but I know some elderly people who are so scared they wont go back online. Please allow us to report ads or links that contain these misleading and damaging content. You guys know exactly what Im…

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. For a time when I need help an item within the text of an email, but don't find that issue indicated on any of the clickable items Helpir

    When I need help on an item within text of an email, but don't find that issue identified among clickable H options, Let me name the topic

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Return access, to the comments made on posts.

    We are in a new era, where everyone has the right to be heard. Yahoo restricting comments or access to them, goes totally against the grain.

    42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. i can't access my email, i don't use an ad blocker

    i need to access my email right now

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Reliability

    For months my account has been unusable in Yahoo Community. Any post I make is rejected… for months.
    Why doesn’t Yahoo community work anymore ?

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Ad free mail

    I would like to see Yahoo mail become ad free.

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Improve 'Search' function on Help

    Searched for "Display Full Headers" but expected Results were absent! Seems that "yahoo!" has very drastically been Dumbed Down generally, and particularly in the Help area.

    Has yahoo! has made Abuse Reporting more difficult for some specific reasons?

    Seems like yahoo! is a popular 'Drop Box' address for scammers and phishers!

    Are they 'freemail' subscribers, or is yahoo! getting paid to maintain those addresses?

    Dare ye reply? "scam _ mail _ snitch _ off" can be contacted on Mail2World vanity Email Address "mail 2 joseph" dot com. Just remove the Spaces and use all Lowercase alpha characters. Please note that…

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Charging for assistance with new AI defective Interface !

    On AI creating your New Interface -not a big winner
    Charging $$ for tech support! There are certainly reasons for Custom,high level, & non. standard requests, to sometime require payment.
    But, when the PROBLEM IS WITH YOUR PRODUCT - well, that's PATENTLY ABSURD !
    You need to own up to your mistakes ! It's starting to look like letting AI create your latest interface, may be a really big one.
    Thank heavens your haven't removed the BIGGEST feature which makes me use your eMail app. That's the ability to "View Raw Message" - which allows me to validate Sender Info…

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fix the Edit function

    Fix edit problem in new version interface

    Fix the Text app - the edit function. If you cut, or copy and paste, it doesn't matter where you place your cursor,it pastes your selection above the TOP line.
    This is happening on my old Macbook, I haven't tested it on any version of Windows, on other computers. It started YESTERDAY, with the new version of the interface !

    95th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base