Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

379 results found

  1. Refresh Favicon Cache for ReimerSeeds.com in Yahoo Search

    Our website, https://www.reimerseeds.com/, has a valid favicon that displays correctly in Bing Search. However, Yahoo Search continues to show the default globe icon instead of our website favicon.

    We have verified that:
    - The favicon is publicly accessible.
    - The correct <link rel="icon"> tags are implemented.
    - The favicon files are available from the website root.
    - There are no crawl or accessibility issues.

    This issue has persisted for over two months. It appears Yahoo Search may still be using a cached favicon.

    Could you please refresh or reprocess the favicon for our website so the correct icon appears…

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Enter your idea

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. restore my access my yahoo mail on my pc (in addition to my mobile)

    restore my access my yahoo mail on my pc (in addition to my mobile)

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Maybe have some respect and loyalty for your users

    Hey I want to start off by saying **** yahoo. ! Had this account for about 20 yrs and they randomly deleted everything cause of inactivity for 12 months. Never a warning or nothing. I now can't access one of my Snapchat accounts i.have countless memories too when i.was in my early 20s and deleted all my archived pics I had when I was young. I will never be able to retrieve or see them again. Man ******* unreal. I'm deleting my main work yahoo. And never using you guys again. ******* ridiculous **** yall

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can't Access Your Email Account?

    Speak with a live account assistance representative: 📞+1-806-438-4713

    📩 Yahoo Contact Details
    Phone Support
    📞+1-806-438-4713

    🏢 Corporate Office (Headquarters)
    Yahoo Inc.
    701 First Avenue
    Sunnyvale, CA 94089, USA

    Having trouble accessing your Yahoo Mail account? Learn the official steps for account recovery, password reset, and changing your password.

    If you can't log in or forgot your password, use Yahoo's account-recovery options to verify your identity and securely regain access. If you can access your account, you can also change your password and update your security information.

    Keywords: Yahoo Mail recovery, Yahoo email recovery, recover a Yahoo email, reset Yahoo password,…

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. have someone we can speak to

    Maybe, just maybe, it would be nice to speak to a customer support advisor. The help site is for vague issues, there is a chat bot that says would you like to speak to someone and then it says there is no one available. Don't suggest it then! I am infuriated. I just need help on how to restore my calendar and there is nothing.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. filtering doesn't work

    I have 129 filters created out of 500 allowed. Last 3 to 4 months I have started getting so many spams in my spam folders that I can't ignore checking my spams as sometimes some genuine emails also end up in spams. Yesterday few filters I created and today from the same sender which contains the filtered word, I have 8 more spam emails. Please help me to improvise your filtering emails to really filter such emails to trash.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. What's Gone Wrong?

    This New Yahoo Mail is the worst I have ever seen. Basic was perfect, elegant and functional. New Yahoo Mail is out of focus where once the imagery was sharp and focussed. The email headings are tuck away to one side. I have to manually reduce the size of each email because the only option I have is large! What's gone wrong?

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Implmenting Some of the Actions of the Old Yahoo eMail.

    The New Yahoo eMail is HORRIBLE. 1) Make it so One can have all of their eMails that are already in the Inbox Read or UnRead in the Inbox, like before this New Garbage eMail came out, instead of having a separate Unread Box. 2) Make it so one can copy a portion the subject of the eMail without having to open the eMail up Like before this new implementation of the New eMail. 3) Allow one to have separate pages of 25 eMails like the Old eMail had so that one can check all the eMails and either Delete…

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The new yahoo is unusable

    Although this is not the only flaw, Yahoo CREATE is missing text size, and BOLD does not work. I want to return to the old Yahoo.

    Jack Bechtold

    sunup4jack@yahoo.com

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Provide a working option to delete ads

    I keep receiving ads from "MAE WILSON" with titles that include the words Senior and Health. I attempted to click in the box to delete one of these ads, and it 1) locked my computer, 2) set loud warning messages that the Ad had invoked a virus, 3) instructed me not turn my system off since it may results in identity theft, and 4) Call the number to remove the virus.

    I have no way to remove this or other emails from the sender and am concerned they all contain viruses that will lock my system. You did not detect…

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Better interpretations from Yahoo Scout regarding conversations

    Yahoo Scout needs to not assume that I intend on being violent when I was only venting to Yahoo Scout.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. More help with recovering account

    Lost password and would love an improvement in the recovery process.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. ability to permanently turn off pop-up streak notification

    i would like ability to permanently turn off pop-up streak notification it is extremely annoying

    42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Your Chat Bot isn't helpful, you allow predatory ads in inboxes, and your form has a character limit but doesn't display it

    I had a recent conversation with your chat bot where i asked repeatedly how to report a predatory/ scam ad that Yahoo Mail allowed to be displayed in my inbox, and every time I asked, it said it would provide me with instructions, and it did not. I can provide the transcript. It didn't give me any other useful resource for reporting the issue NOR did it provide me with alternatives to report how poorly the chat handled the conversation.

    It also said that there were no live agents available to assist, the only option i could find was the…

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. ensure no impersonation or hacking making persons potentially ill

    not enough space on feedback comment form, I add what put here, I have utterly no trust in computers after appalling experience and maybe hacking of my home laptop church advised I get over five years ago that in the end after help from Currys insurance upgrade, did fail to work and I handed it in for recycling and got ten pound voucher back last year. The gmx I use ta5555@gmx.com that a novel I naively wrote under iphone publish advice years ago that did not sell but good enough to put on Create Space, is stored there and a…

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Help center

    I've been trying to reach a person for weeks now and have gotten no where with fixing my log in issues. At this point I'll be switching over to a different email since I cannot receive the help I need. I had to make a new email just so I could continue to work normally.

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I all ways! Have a phone number where we can speak to someone!!!!!

    I want to speak to an agent about my emails going to junk folder

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. stop the ****

    Every time I try to sign in, dick80526@yahoo.com, password is no good, every time, even when I have just the day before changed to get in, well now it again says password is no good, so made me set up Whatup app and sends the code to it then, wants me to close out current email and go to another to get another code, its a real pain in the A to use this yahoo emails. so fix your problems instead of hassling customers. Cant sign in as it wants to submit this complaint. You are abusing your customers!!!

    98th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?