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3026 results found

  1. Strongly dislike new email.

    I hate the new email, everything i try to send will not go through until I correct all my mistakes? Please return me to the old format. I dislike this new one, please return me, I have work to get done and cannot do it on this new site.

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    1 comment  ·  Other  ·  Admin →
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  2. Tell me how to go back to the old one, It's better

    Tell me how to go back to the old yahoo email.

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    1 comment  ·  Performance  ·  Admin →
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  3. Tried following your instructions to switch back to classic mail, as another respondant said: your instruction do NOT work.

    Drop this new email version. It is sluggish, cumbersome, and many of the features from the Classic Mail don't work with the new email. A,so: under Settings there is no category to return to Classic Mail. Very disappointed in your lack of testing of the new email and for your poor customer service.

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    22 comments  ·  Other  ·  Admin →
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    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  4. where is the spam folder, and the trash folder? I want to see what is about to vanish.

    where is the spam folder, and the trash folder? I want to see what is about to vanish.

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    1 comment  ·  Other  ·  Admin →
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    Responded  ·  Product Support responded

    The Archive, Trash and Spam folders are under “More” beneath your Sent folder in the left hand column.

    Thank you!
    Mail Support

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    1 comment  ·  Folders  ·  Admin →
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  6. Ads

    We should be able to opt out of certain ads on our email home page. I do not want certain ads popping up on my home page. I know that we have to have those annoying ads on our screen, but we should be able to opt out of ones we find offensive for some.

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    Responded  ·  27 comments  ·  Other  ·  Admin →
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  7. cant see images on mail in inbox This is occuring on Verizon, my android phone, and on my Kindle, and my desktop

    Cant see images in mail. on phone, kindle or desktop. It is a problem in firefox, chrome and microsoft edge

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    24 comments  ·  Errors  ·  Admin →
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    18 comments  ·  Errors  ·  Admin →
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    1 comment  ·  Navigation  ·  Admin →
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    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  10. Start supporting Internet Explorer.

    As I have moved between browsers for years, I keep coming back to IE. More programs that I need require IE to work properly than not.

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    1 comment  ·  Performance  ·  Admin →
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  11. You changed my email w/o my consent. I hate this format and want the old one back

    I want the old format back . This one is not user friendly AT ALL!!! You changed it w/o my consent. That is so wrong. I hate this.

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    0 comments  ·  Navigation  ·  Admin →
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  12. I don't like this format, bring back the old format please thanks.

    I don't like this format, bring back the old format please thanks.

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    1 comment  ·  Other  ·  Admin →
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  13. Hate the format, how can I change it back????

    Hate the format, how can I change it back???? Didn't like the last one either, but it was better than this!!!!! I would like the one that was 2 updates ago. I want that one back!!!!!

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    0 comments  ·  Other  ·  Admin →
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  14. email

    How do I post a new contact for email

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    0 comments  ·  Contacts  ·  Admin →
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    Responded  ·  Product Support responded

    You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  15. OK, where is the more button, + the print. The instruction says hit the printer icon. Where? or I am blind? if I do ctrl-p NO!

    give a printer Icon with the options that we had in the old version. It would allow to cut or copy. then I could put the email into notepad, write, or Word and edit the email getting rid of old and/or useless information.

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    0 comments  ·  Printing  ·  Admin →
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  16. If you don't give my my old Yahoo inbox, I'm closing my account and going to G-Mail.

    If you don't give me my old Yahoo inbox, I'm closing my account and going to G-Mail.

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    0 comments  ·  Settings  ·  Admin →
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  17. To: Yahoo! Inc. Jan 9 at 5:44 PM I want my previous Yahoo mail please, please, please. The type is to small

    Lee M**t <l*****@yahoo.com>
    To:
    Yahoo! Inc.

    Jan 9 at 5:44 PM

    I want my previous Yahoo mail please, please, please. The type is to small to read on my lap top. I have yet find the up or down arrow to go to previous email. When I open a email I want to see a full page. Please go back to the old email.

    Lee Mundt

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    1 comment  ·  Other  ·  Admin →
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  18. Whatever happened to Import CSV Contacts??? You only have Export CSV...

    Whatever happened to Import CSV Contacts???

    You only have Export CSV...

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    9 comments  ·  Contacts  ·  Admin →
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  19. I want to block a troublesome sender. How do I do it? I see no option in Settings.

    Have an option in settings to block a sender. It's supposed to be there but it's not.

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    20 comments  ·  Settings  ·  Admin →
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    22 comments  ·  Navigation  ·  Admin →
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