Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • or

1833 results found

  1. Access and formatting

    The account is not readily available. I am always asked for a password sent to another account. The formatting should improve.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  2. help with stopping email forwarding

    A long time ago I sub to yahoo plus and forwarded my email to my gmail address. I asked for help to stop it and got no answers and to this day I am seeing copies of emails in my gmail. I have not subbed to yahoo plus in many years (over 10 most likely) and would like the forwarding to stop. Also why should i pay for assistance to stop this? This is a bad practice. Yahoo was one of my original emails (hot mail was first). But honestly I would have long ago if…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  3. I have Yahoo Pro which should do forwarding. It is setup but does not forward.

    I have Yahoo Pro which should do forwarding. It is setup but does not forward. Suggestion: make forwarding actually work! Interesting. Now it will not even allow me to Post this message even tho I am logged in

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  4. please allow automatic email forwarding to specific email address.

    please allow automatic email forwarding to specific email address.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Settings  ·  Admin →
  5. Enabling email forwarding fails at the verification stage!

    I'm stuck at waiting for the verification mail from Yahoo to arrive to the target account mailbox. Displaying the red warning triangle in Mailboxes--Mailboxes list--Forwarding in a wait to confirm which I can't do because Yahoo still hasn't sent the said message.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  6. cannot access multiple email accounts

    i have 3 yahoo mail accounts. i have tried multiple times to reset up these accounts. in the old system there was a drop down menu where i could select an account. now even after setting up separately 2 accounts, i can only access one.... and there's no way to toggle to the others. help. this sucks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
  7. REMOVE AUTOMATIC FORWARDING PAYWALL

    Charging for automatic email forwarding is despicable. If someone wants to stop using your mailbox (rife with obnoxious ads now) they still have to continue to pay five dollars a month to have emails forwarded automatically to their new (and lets be honest, far superior) email provider. Policies like this are unethical and you should seriously reconsider allowing users to automatically forward away from your platform without continuing to pay you, for essentially doing nothing. I suppose I'll be blasting my…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Settings  ·  Admin →
  8. Yes you can! Just restore the automatic email forwarding. You should have not discontinued this option.

    Yes, you can! Just restore the automatic email forwarding. You should have not discontinued this option.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  9. REMOVE AUTO MAIL FORWARDING PAYWALL

    Charging for automatic email forwarding is despicable. If someone wants to stop using your mailbox (rife with obnoxious ads now) they still have to continue to pay five dollars a month to have emails forwarded automatically to their new (and lets be honest, far superior) email provider. Policies like this are unethical and you should seriously reconsider allowing users to automatically forward away from your platform without continuing to pay you, for essentially doing nothing. I suppose I'll be blasting my…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Settings  ·  Admin →
  10. NO automatic email forwarding with this new yahoo mail

    I need automatic email forwarding but this new yahoo mail does not have that option. There is also no option to use the classic yahoo mail.

    This link, https://help.yahoo.com/kb/SLN22028.html, is not helpful

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    To set up auto-forwarding, please go to Setting-More settings-Mailboxes, click your account then scroll down until you see the forwarding setting.

  11. Why are you refusing to allow forwarding emails to my yahoo account account? The email account is a safe account.

    Please fix the steps to add forwarding email addresses to Yahoo. Enough, already?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  12. Cannot access any meaningful support for my issue. How can I contact a support team for help?

    Please make contacting support available. I have an issue not addressed in any of the self help FAQ's and there is no means to contact a help representative by phone, email, or chat. Very poor service.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
  13. denied access

    someone tried today morning to access to my mail. i have two authorize secure but i forgot screenshot so i am looking for this notification. it will be better to save in setting's notification like this

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  14. Please unsubscribe the subscription

    Unsubscribe notifications to all the emails I used it and it got unsubscribed but after two days i am seeing same again in my list and this was the third time. Now i am fed up with now. I will deactivate the account from yahoo.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team

  15. Spam forwarding

    When I select a folder for blocked senders emails to be forwarded to - Settings - More - Security - Add - the folder changes back to INBOX after saved. VERY USELESS. PLEASE FIX

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, try a different browser.

  16. Setting to automatically forward emails needs to be added

    In the older Yahoo Mail. In the Settings for account, if I click on my main account and scroll to the bottom, there is a setting called "Access your Yahoo Mail elsewhere", which allows setting up an email address to forward emails to as well as a setting whether to "Store and forward" or "Forward and delete". Both of these settings are missing in the new Yahoo Mail settings.

    That means people who have this enabled can't turn it off and people who have it disabled can't turn it on.

    Please add these settings.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  17. Yahoo finance premium subscription

    long time ago, i opened the junk yahoo email account but by mistake i setup a country other than usa though i lived in usa. due to this, i was not able to register for yahoo finance premium. i sent multiple emails to yahoo finance help and none of them helped yet to changed the account country settings. no one gives clues how to change this. it used to be yahoo id card and change account settings in the past, but not any more. i cannot change account regional settings.…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Whether you need to edit the name on your account, or update your account recovery information, we’ve got you covered. Here’s an article that may help you: https://help.yahoo.com/kb/account/update-yahoo-account-info-settings-sln27853.html?impressions=true. After that, if your settings were updated, learn more about the Yahoo Finance Premium subscription: https://help.yahoo.com/kb/finance-for-web/started-yahoo-finance-premium-sln29117.html?impressions=true

  18. Font size is impossible to access and this format is pathetic as is the one who designed it!!!

    Font size is impossible to access and the instruction given is totally useless. Who is the moron that designed this garbage mail???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  19. Possibility to change date format !! European version: Day/Month/Year

    I want to update the format of the date for my Yahoo Mail account. I live in Europe and the current date format here is: Day/Month/Year. Please make this setting possible.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
  20. Where has the forwarding option gone?

    Used to be able to forward mail. With your less secure passwords that you are now insisting on I don't really want to log in via Thunderbird any more. To give some idea, your password was 16 characters with only lowercase characters. No numbers and no special characters. The time to guess the password using a massive cracking array would be 14.42 years. My password contains a mixture of lowercase, uppercase, numbers and characters. It's also 29 characters long, easier to remember and would take 7.26 billion trillion trillion centuries to…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base