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335 results found

  1. Don’t tell people to delete accounts until you know what is tied to the account and call back when you say you will call back

    Read the title

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    1 comment  ·  Account Issues  ·  Admin →
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  2. No help available if I want to un-mute someone. All actions should be reversible.

    No help available if I want to un-mute someone. All actions should be reversible.

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    1 comment  ·  Help Pages Functionality  ·  Admin →
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  3. Frontier merging

    Frontier merging with yahoo locked my email account and I have not been able to get into it since March 18th. I have spent combined hours with whomever you have hired to help and I have been given nothing but the runaround. I cannot access vital information from my Medicare, Medicaid, Social Security, the kids school emails, nothing. It shouldn't take an act of congress to reinstate my password. I am very upset with Yahoo for the non help.

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    1 comment  ·  Customer Care  ·  Admin →
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  4. Where are the GIFS in Yahoo - They disappeared and I've been waiting patiently for them to return but it hasn't happened

    GIFs

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    0 comments  ·  Product issues  ·  Admin →
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  5. Show a time stamp when sending messages in chat to avoid disconnecting.

    When chatting with tech support for any issue, it would be very helpful to show a time stamp for sent messages. This will help keep track of the 3 minutes in order to avoid automatically disconnecting from a chat. Also would suggest the time to change from 3 to 5 minutes. It is very annoying especially when chatting about an issue that requires much more than 3 minutes or 5 minutes. Perhaps the techs can control this on their end and thereby would avoid the customer or users from having to text to avoid getting disconnected. That last suggestion would…

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    1 comment  ·  Other  ·  Admin →
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  6. how to fix frequently blocking log in despite using same 2 computers and mobile to log in for years

    My log in is constantly being blocked for an hour I use two different computers to sign in daily one at my work location and one at home plus use my mobile device how can we stop this from happening this has been going on for a few months now and causes serious delays for work and urgent personal matters

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    0 comments  ·  Account Issues  ·  Admin →
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  7. Add Postmaster support onto your https://help.yahoo.com/ website

    Add Postmaster support onto your help.yahoo.com website: the postmaster basic webform isn't working currently.
    It shows a captcha error on multiple web browsers: Chrome, Firefox, Brave,...

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    0 comments  ·  Other  ·  Admin →
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  8. Put stationary back on ASAP and gifs

    Restore gifs and stationary asap

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    0 comments  ·  Customer Care  ·  Admin →
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  9. Please fix the help page related to Mailboxes. It is wrong

    Please fix the Help page related to Mailboxes.
    It says that Mailboxes can be deleted, BUT THEY CAN'T.

    Please simply remove the section "Delete your extra email address."

    https://my.help.yahoo.com/kb/send-messages-delete-extra-email-address-sln15953.html#:

    Delete your extra email address
    It's no longer possible to create an extra email address. If you delete your existing extra email address, you won't be able to create another one.

    Click the Settings icon Image of the Settings icon. | Click More Settings Image of the More icon..
    Click Mailboxes.
    Besides "Email alias," click the Expand icon Calendar options icon.
    Click your extra email address.
    Click Remove alias.

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    1 comment  ·  Help Content  ·  Admin →
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  10. Please add more alternate method to verify. Example: Email Verification, Alternate email address.

    Hi Yahoo Support Team,

    I am unable to login my yahoo account as I changed my phone number. So, I cannot reset and receive TAC Number to verify it. Please help me out with email - xiaowei6150@gmail.com

    Yahoo Account Email : weixiao615@yahoo.com
    Yahoo User Name : xiaowei615

    Thank you.

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    0 comments  ·  Account Issues  ·  Admin →
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  11. helping people with unpaid accounts instead of forcing people to pay for help.

    I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.

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    0 comments  ·  Account Issues  ·  Admin →
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  12. Until recently my computer always defaultedmy favorite View, but recently it started defaulting to a different View and I have to change

    Until recently my computer always defaulted to my favorite View, but recently it started defaulting to a different View and I have to correct the View every time I open a different portfolio. How can I fix it?

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    0 comments  ·  Help Pages Functionality  ·  Admin →
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  13. IMAP server settings for Yahoo Mail missing critical bit of information.

    Your help message for setting the IMAP server settings, for an email client to access Yahoo Mail, does not include information on the type of authentication to use. I guessed OAuth but that isn't working for me. Please include more information about how to authenticate with your email servers!

    https://help.yahoo.com/kb/new-mail-for-desktop/imap-server-settings-yahoo-mail-sln4075.html

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    1 comment  ·  Help Content  ·  Admin →
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  14. Social media under 'FIRE': Who made platforms "conservators" of 'free speech!?'

    'We the people' have long 'suspicioned' that platforms have been committing 'disorderly conduct' as entitled, privileged, 'self-appointed' "conservators" of our 'FREE SPEECH!' With the recent numerous allegations held against (disgraced) Facebook just shows us users that platforms are 'incapable' to 'self-regulate' in a proper honest manner! Even critics 'HIGHLY' agree these 'tech executives' are 'NOT' properly qualified 'politicians, lawmakers or lobbyists' who think they have the 'rights' to power of "conservators" of 'free speech!' These platforms are already enough under very HIGH 'suspicion' of biased, weaponized, moderation 'ABUSE' of our 'rightful' FREE SPEECH! Therefore just like Britney Spears it is…

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    Gathering feedback  ·  0 comments  ·  Help Content  ·  Admin →
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  15. remove inappropriate review from *********

    Lavada K. posted an inappropriate review on Yahoo
    please remove this review

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    Gathering feedback  ·  1 comment  ·  Abuse  ·  Admin →
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