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New Yahoo Mail


Welcome to the new Yahoo Mail Desktop experience! This is a place for you to help shape the redesign. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.


COME HERE FOR THE LATEST UPDATES.

Unfortunately, you cannot revert back. We are only making the new one better. We know change is frustrating and hard but we really hope you'll give the new layout a fair chance.



WHAT'S NEW:
Calendar - We moved it from under "More" on the right hand side to it's own icon. Still on the right hand side, but it's now the first icon next to Starred and Contacts.

Photos View - We added it to the sorting drop down in the top, right hand side of your Inbox. Click on that icon, and you'll see "More Filters" at the bottom, from there you can filter by Attachments and Photos in emails.

TIPS:
Disable Inbox Categories (All, Primary, etc) - You can go back to having just ONE Inbox. Go to Settings > Inbox Categories.
Keep Folders Expanded - First expand left hand column by hovering on Inbox edge until you see Double Arrows. Then a drop down will show up next to Folders.
Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.
Sort By Sender - This is still a sorting option, but you must disable Conversation view under your Settings. Then you will see "Sender name"
Disable AI Summaries - Go to Settings > AI features > Toggle Off
Unread Count - You can hover over "Inbox" to see the Unread count or you can expand the left hand column and Unread will be in the column below Inbox with the unread count. No hovering.



COMING SOON!
Compact View - Small, Medium and Large views are coming soon!

Unsubscribe Button in Subject Line - We are moving it out of the way!



**Please do NOT post about Account, Password, Login issues here. It will be deleted. Please go to help.yahoo.com.




Thank you! 💜



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215 results found

  1. I REALLY need a compact view!

    I don't like this new look very much at all, but I might be able to get used to it if I can have a compact view. Some themes or colors would be nice too.

    14th ranked

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    Hi there, thank you for submitting feedback! We pushed the new layout a while ago and have been slowly migrating users. The migration is almost complete.


    We see a lot of 'Compact View' feedback so we wanted to gather more feedback!


    When looking at your Inbox, we have in the top, right hand side, the sorting icon. From there you can change the Inbox Spacing to: Small, Medium, Large. (Screenshot provided). Same under More > Settings > Appearance (Screenshot provided)


    So our question to you:

    1. Are you not seeing these Settings/Choices?
    2. You DO see them, but you want it even more Compact? How compact is our question?

    Thanks for your help!!

  2. Turn off infinite scrolling

    Or at least give me the option. I don't want to have to select one email at a time or hundreds if I want to delete multiple emails.

    32nd ranked

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  3. Sort by Sender Not Working

    The new sort feature "by sender" is almost completely useless. It doesn't sort all the messages by the sender. Also, if I highlight a message and then do a shift-hold and click on the end of a string of emails I want to delete, the selection tool does not work — it selects a random set of emails, not the ones I wanted to select. The previous version worked so much better. Ugh.

    46th ranked

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  4. Move Unread Folder up on the left side bar or give us the option to customize our side bar.

    Move Unread Folder up on the left side bar or give us the option to customize our side bar. I use the unread tab every day to see what's new and mark my emails as "read" quickly. With the new design, the Unread folder is now hidden under the three dots and requires an extra click every time I'd like to navigate to it. If for some reason it doesn't make sense to move the unread box up for everyone, then let us customize our own side bars or restore the option to revert back to Classic Mail. Thanks!

    56th ranked

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  5. when I'm Staring email, I want to be able to star it in the same column that I unstar

    in the main email page when I want to star an email I have to move to the right hand side to star and email, but the icon for the star is on the left of the description.

    46th ranked

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  6. {BUG} Word Documents are Not Opening on the "Open Message" Preview Screen in New Mail

    Word Documents do not open in the "Open Message" preview screen on the new Yahoo Mail

    59th ranked

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  7. change back to older version

    I do not like this new Mail. I cannot =scroll down the message with my down arrow. All it does is scroll down the list of messages. I have to connect my mouse to read the entire message. Poorly designed.
    I do not like the look of the opening page. Not visually easy to read.
    Deleting past messages is very time consuming. I have to individually delete each message, one at a time. Bring back the older version or allow each of us to choose which one we want. JIM

    74th ranked

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  8. Please fix this "NEW" Yahoo email experience, it is unusable

    Why on earth is the ONLY theme available a very light grey text on an off-white background? It is almost impossible to see?

    YOu have the email pane squished into a tiny narrow column with over half the screen on the right side taken over by ad banners and then another ad banner across the top, I know you gotta have ads but this is ridiculous, you can't even read full sentences!!!

    74th ranked

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  9. Fire the person who made this decision

    I think you don't realize who your users are. This new version stinks to high heaven. The look of it is terrible. It seems messages are often missing. And I am bombarded with ads. I know you need to make money. But there had to be a better way.

    74th ranked

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  10. Bring back separation by time period

    Inbox looked a lot cleaner when most recent emails were separated from the older ones. Now it's all jumbled together. At least provide an option to do that.

    74th ranked

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  11. Restore ability to right-click and open individual emails in new tab or window

    Please restore the ability to right-click individual emails within any folder and bring up the browser's native right-click menu. I.E. the one that includes the option to open the selected link in a new tab or window.

    74th ranked

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  12. Roll back the versions

    I want you to give me the option to roll back to 5 versions back. All your recent updates/upgrades are not needed. I hate it that the folders, including, the ones I created, are not listed at first page - on the mobile app and when logging in online. I don't want to scroll down and then click and then scroll down to see my folders. PLEASE STOP UPGRADING ADN INSTEAD ROLL BACK.

    74th ranked

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  13. New mail look is 100% not better - YUCK! Time to switch to Gmail

    New mail look is 100% not better - YUCK! Time to switch to Gmail. Sad to have paid for Yahoo mail for years and years and be forced to use the terrible and oddly laid out "new - but not improved" format. Is this a cost savings move? You'll loose in subscription fees in the end. Congrats!

    74th ranked

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  14. THE FAILED NEW VERSION IS A PAINFUL EYESORE

    AS YOU NOW KNOW - Everyone Hates What You've Done To The Format We All Knew & Loved.

    You've insulted the intelligence & the allegiance of Yahoo Mail users by not offering us the right to OPT OUT of this badly conceived change.

    74th ranked

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  15. Multiple mailboxes status

    With the recent web UI update, you lost one important and quite useful feature. When a few mail accounts are managed with your new UI, there is no visibility on status (or new emails) of all connected accounts accept for the one selected. Please add a combined static view showing all connected email accounts with the numbers of new unread messages in each.

    74th ranked

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  16. twee traps verificatie

    Waarom krijg ik geen enkel SMS bericht als ik dat aanvraag?
    Jullie systeem werkt gewoon niet, al maanden!!!
    Kijk dit aub zo snel mogelijk na.

    74th ranked

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  17. SEND button to top

    Since you have removed the ability to return to the BETTER email than the "NEW" I am moving my account that has lots of contacts and daily communications to GMAIL. I don't like being bullied into accepting what you think is better. Having the SEND button at the end of the email after putting in contacts, is very cumbersome and easy to forget to push after entering contacts. Disappointed in Yahoo after many many years of going around your merry go round.

    74th ranked

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  18. Make the starred column optional

    I do not star my emails but always have to close the column for that. Why not give the user the option to permanently close that feature

    74th ranked

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  19. Restore option to group emails by time period.

    In the old Yahoo Mail layout, a list of emails would be separated into time periods. For example 2025, 2026, last month, last week etc. This was very useful for looking through a large number of emails.

    Without this separation a long list can be difficult to look at, just like a page of text without paragraphs is harder to read.

    So in the settings, let's have an option to turn this back on.

    74th ranked

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  20. Too many spam emails!

    I have seen so many spam emails kept on getting into my email box. What has Yahoo done to prevent it? I have a paid subscription but the experience is not good with seeing so many apparent junk mails. I work in Machine Learning field and spam detection is not a new technology. Comparing to Google, Yahoo is not doing well to keep our mailbox clean. Please invest in spam detection otherwise you will lose customers.

    74th ranked

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