New Mail
3399 results found
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I cannot see my contact list file, so I can make changes in contact list ! Why you guys are making life more difficult. It was easy befo
I cannot see my contact list file, so I can make changes in contact list ! Why you guys are making life more difficult. It was easy before, because I could see the file. Make the life easy !
You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.
Thank you!
Mail Support -
editing contacts
WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!
Hi there. To see how to edit or delete a contact, please refer to this Help article: https://help.yahoo.com/kb/add-edit-delete-contacts-yahoo-mail-sln28059.html
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My archived email folder is gone. How can I get it back?
Recover my archived email folder! It disappeared!
Hi there,
We are sorry to hear you cannot find your folder. If you have scrolled down on the left side of your mailbox and still cannot see all of your folders (under “Views”), please file a restore request via the link below.
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=truePlease note, restore requests are time sensitive and while we will do everything we can to restore the emails, the requests cannot always be fulfilled.
Please note also that this is a forum for product feedback and suggestions and we cannot respond to every message. Therefore for support requests, we advise you to visit our help site, where you can find help articles and support options.Thank you,
Mail Support -
keeps deleting emails that I haven't read
When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there
Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html
In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).
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i live on the East Coast and my yahoo email time does not match the actual time of 10:44
auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails
Change or set your timezone in New Mail, by following these steps here: https://help.yahoo.com/kb/SLN28570.html
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I am being bombarded with spam, spam and more spam. Hate the new yahoo email!
I am being bombarded with spam, spam and more spam. Hate the new yahoo email!
This help page explains how to block or unblock email addresses in New Mail:
https://help.yahoo.com/kb/sln28140.html
You can also manage spam using this information:
https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
How do I get into my Contact List to make changes?
How do I get into my Contact List to make changes?
Hi there,
You can access contacts by clicking on the icon on the upper right side (the icon looks like a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. We aim to incorporate Contacts into the new mail look soon.
You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode, or via https://contacts.yahoo.com.
Thank you!
Mail Support -
Cox.net transition is a nightmare
Since I started my Cox transfer it has been a nightmare on my Mac and my PC. Even my My.Yahoo home page on the Mac is screwed up. Only device working properly is my Samsung Phone.
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Yahoo need a spellcheck?
Yahoo need a spellcheck?
Most modern web browsers have a spellcheck feature built-in, making the spellcheck feature in Mail redundant. Check out your web browser’s help documentation for more info.
Thank you!
Mail Support -
emails not loading
Emails are not loading.
I click to open an email and just get a loading icon. I have to reload the page to get it to work, sometimes this takes a few attempts.This has been happening on and off for a while so I mainly use the Gmail app on my phone to check mail as the Gmail webmail doesn't seem to work with yahoo.
On Chrome 68
Mac OS 10.13.6If things still aren’t working right, try the troubleshooting steps here:
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
"Enable large text size" works fine. However, once it's done, I can't undo that option, can't see that option in settings anymore.
"Enable large text size" works fine. However, once it's done, I can't undo that option, can't see that option in settings anymore.
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Take a look at this post to understand how the Spam filter works and what you can do to prevent spam emails from getting to your Inbox: https://help.yahoo.com/kb/SLN28056.html
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I can't change the name on my account. I have gone into Personal Info page & changed the name,but the wrong name still shows when I email
I can't change the name on my account. I have gone into the Personal Information page and changed the nickname and my name, but still the wrong name still shows when I send an email.
It does sound like your sending name may need to be corrected as well. You can check your sending name by following the page here: https://help.yahoo.com/kb/sln28072.html
Further mail support can also be found here: https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english
Thank you!
Mail Support -
Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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I am being charged $.99 cents for yahoo pro monthly; but I don't see it affected on my yahoo mail.
I have a question.
Still seeing ads in your web browser or Mail app with a Yahoo Mail Plus subscription? Please refer to this article for help: https://help.yahoo.com/kb/SLN15803.html
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blocking spam email addresses
blocked spam addresses do not stay blocked. I have blocked spam addresses daily, but I am still getting emails from the
We automatically filter suspected spam messages, but if you’re still getting overwhelmed with emails mark them as spam or unsubscribe from mailing lists. Additional information can be found here: https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
where are my old mails all vanished
where are mu old mails its gone you must archived as a option and some are as old as 1993 mails which are leagl entity
Hi there,
You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
Thanks,
Mail Support -
I am unable to print my attachments or my emails now that I have upgraded. My contacts did not come over to the upgraded version .
Please make attachments and emails available to print in the new upgrade version.
Hi there,
This help page explains how to print in New Mail:
https://help.yahoo.com/kb/sln28328.html
Thanks!
Mail Support -
Emails do not appear in inbox on the app or on pc for hours after they are sent
Emails that are sent to me sometimes take hours to appear in my inbox!
If you’re seeing delays, check the delayed message’s headers to see where the emails were delayed: https://help.yahoo.com/kb/SLN22026.html
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stop adds
stop ****** adds on yahoo page and my e mail page
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Thank you!
Mail Support
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