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3399 results found

  1. I cannot see my contact list file, so I can make changes in contact list ! Why you guys are making life more difficult. It was easy befo

    I cannot see my contact list file, so I can make changes in contact list ! Why you guys are making life more difficult. It was easy before, because I could see the file. Make the life easy !

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    1 comment  ·  Contacts  ·  Admin →
    Responded  ·  Product Support responded

    You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  2. editing contacts

    WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!

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    35 comments  ·  Contacts  ·  Admin →
  3. My archived email folder is gone. How can I get it back?

    Recover my archived email folder! It disappeared!

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    5 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    We are sorry to hear you cannot find your folder. If you have scrolled down on the left side of your mailbox and still cannot see all of your folders (under “Views”), please file a restore request via the link below.
    https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true

    Please note, restore requests are time sensitive and while we will do everything we can to restore the emails, the requests cannot always be fulfilled.
    Please note also that this is a forum for product feedback and suggestions and we cannot respond to every message. Therefore for support requests, we advise you to visit our help site, where you can find help articles and support options.

    Thank you,
    Mail Support

  4. keeps deleting emails that I haven't read

    When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there

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    37 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html

    In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).

  5. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

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    41 comments  ·  Errors  ·  Admin →
  6. I am being bombarded with spam, spam and more spam. Hate the new yahoo email!

    I am being bombarded with spam, spam and more spam. Hate the new yahoo email!

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    6 comments  ·  Performance  ·  Admin →
  7. How do I get into my Contact List to make changes?

    How do I get into my Contact List to make changes?

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    6 comments  ·  Contacts  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    You can access contacts by clicking on the icon on the upper right side (the icon looks like a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. We aim to incorporate Contacts into the new mail look soon.

    You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode, or via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  8. Cox.net transition is a nightmare

    Since I started my Cox transfer it has been a nightmare on my Mac and my PC. Even my My.Yahoo home page on the Mac is screwed up. Only device working properly is my Samsung Phone.

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    Responded  ·  23 comments  ·  Performance  ·  Admin →
  9. Yahoo need a spellcheck?

    Yahoo need a spellcheck?

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    33 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Most modern web browsers have a spellcheck feature built-in, making the spellcheck feature in Mail redundant. Check out your web browser’s help documentation for more info.

    Thank you!
    Mail Support

  10. emails not loading

    Emails are not loading.
    I click to open an email and just get a loading icon. I have to reload the page to get it to work, sometimes this takes a few attempts.

    This has been happening on and off for a while so I mainly use the Gmail app on my phone to check mail as the Gmail webmail doesn't seem to work with yahoo.

    On Chrome 68
    Mac OS 10.13.6

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    23 comments  ·  Errors  ·  Admin →
  11. "Enable large text size" works fine. However, once it's done, I can't undo that option, can't see that option in settings anymore.

    "Enable large text size" works fine. However, once it's done, I can't undo that option, can't see that option in settings anymore.

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    Responded  ·  14 comments  ·  Settings  ·  Admin →
  12. We're glad you're here

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  13. I can't change the name on my account. I have gone into Personal Info page & changed the name,but the wrong name still shows when I email

    I can't change the name on my account. I have gone into the Personal Information page and changed the nickname and my name, but still the wrong name still shows when I send an email.

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    21 comments  ·  Settings  ·  Admin →
  14. Old mail

    I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!

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    32 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.

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    23 comments  ·  Other  ·  Admin →
  16. blocking spam email addresses

    blocked spam addresses do not stay blocked. I have blocked spam addresses daily, but I am still getting emails from the

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    8 comments  ·  Settings  ·  Admin →
  17. where are my old mails all vanished

    where are mu old mails its gone you must archived as a option and some are as old as 1993 mails which are leagl entity

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    6 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

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    1 comment  ·  Printing  ·  Admin →
  19. Emails do not appear in inbox on the app or on pc for hours after they are sent

    Emails that are sent to me sometimes take hours to appear in my inbox!

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    29 comments  ·  Errors  ·  Admin →
  20. stop adds

    stop ****** adds on yahoo page and my e mail page

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    7 comments  ·  Settings  ·  Admin →
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