Sent Folder Broken - Auto Deleting Old Emails and New Sent Emails Don't Show Up
Sent Folder is Broken, Noticed that all my emails from 2014 - Now (2023) were deleted. I had been viewing on mobile so I thought maybe I changed the settings to show the oldest first. Not the case. AND Any NEW EMAILS I write and send, DO NOT show up in the sent folder.
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Sara Darwin commented
I am missing all my sent emails from 2021-2022 as well. I tried to find a way to contact support and can't get past the first step to get to an actual human. Requesting recovery only allows for any deleted in the past 7 days, which is irrelevant to my problem. It's a nightmare.
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Liliana Predoaica commented
I too have the same problem! All the emails I sent from today (3/20/2024) to back in January are not there any longer! Just spoke to someone from the Support Team and he told me to send a Recovery Email Request, but that is even worse, because the options I had to choose from were so limited and it DID NOT reflect the problem I needed help with. YAHOO needs to work on all those issues; I am truly disappointed!
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Stefan Boy commented
I have the same problem and the chat support by AI is so bad can someone please help me
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AJITH INBARASU commented
Hi Sir/ Mam, gud morning, my ajith@qa.com.sg email sent items was missing from 2015 onwards, i already done help request to yahoo, do you any option to get back or restore my emails, thanks
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Hi there, are you still not seeing newest sent emails in the Sent Folder? If so, can you email us at ymail-mobileweb-feedback@yahooinc.com so we can get more info and screenshots? Thank you!