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New Yahoo Mail


Welcome to the new Yahoo Mail Desktop experience! This is a place for you to help shape the redesign. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.


COME HERE FOR THE LATEST UPDATES.

*Those asking about going back to the old version. Unfortunately, if you do not see the "Go Back" button you cannot go back. We really hope you'll try the new experience! Thanks!


WHAT'S NEW?
Search by Sender - Just hover over the sender's profile image and a spyglass icon will appear where you can search all emails by that sender.
Multi-Tasking Tabs - Like before, open an email in a new tab.
AI Summaries - Ability to disable. Go to Settings > AI Features > Toggle Off
Number of Total Messages - Hover over the Inbox Icon and you will see both total number of messages and unread.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.



COMING SOON!
Differentiate Unread v. Read - Better ways to see the difference.
Resize Images - Resize an image within the message.
Inbox Categories - Default to "All" category instead of always Priority.
Right Hand Column - Ability to minimize: Contacts, Starred, More (Currently for Yahoo Mail Plus subscribers)


TIPS:
Inbox Categories - You can go back to having just ONE Inbox. Go to Settings > Personalize Inbox.
Keep Folders Expanded - First expand left hand column by hovering on Inbox edge until you see Double Arrows. Then a drop down will show up next to Folders.
Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.
Dark Mode - Go to Settings > Appearance.




**Please do NOT post about Account, Password, Login issues here. It will be deleted. Please go to help.yahoo.com.




Thank you! 💜



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1193 results found

  1. Yahoo Help

    I am very unhappy with the new Yahoo Mail interface. Several essential features that I relied on daily have been removed, including compact spacing, message layout options, the reading pane, and the classic settings panel. The new version feels stripped down, less customizable, and harder to navigate.

    The inbox is more cluttered, the spacing options are limited, and the removal of the traditional layout controls has made the interface significantly less efficient. The previous version allowed me to organize and view my email in a way that worked for me. This new version does not.

    Please restore the classic customization…

    68th ranked

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  2. Enable keyboard arrow scrolling within emails

    At the moment, attempting to scroll using laptop keyboard arrows only scrolls between messages. It's impossible to scroll within messages even when clicking within the email text, which works in other email programs. This is very frustrating.

    68th ranked

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  3. i am upset and feel deceived by the comcast to yahoo migration

    I am truly upset. i have been a comcast email user for decades, and i got the information that they were migrating their accounts to yahoo accounts. and they promoted BETTER email services. i have used automatic forwarding on my account for years with comcast. after migrating my account to yahoo, i learned that this is NOT AN OPTION unless i PAID $5 a month for a premium account. that is just utterly unacceptable. i ask that due to the misleading information i be grandfathered into what i had with comcast, and be granted a free premium upgrade. i dont…

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  4. fix the payment problem for extra storage on accounts outside the United States

    I am in Australia. I have received multiple emails telling me I can increase storage to 100GB for A$3.49. Until then my account is frozen. But when I try to pay A$3.49, the link defaults to US dollars and says it is not available in my region. This is ridiculous. Please fix it.

    68th ranked

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  5. Can you make the Unsubscribe bubble proportionate to the new Inbox spacing?

    The Unsubscribe bubble that pops up over the message title is the same size in both the Medium and Large choices of Inbox spacing. This blocks almost all of the title, leaving little room to navigate with the cursor. I'm constantly clicking to open an email message when the bubble pops up, and I'm clicking that instead. I've tried resizing my browser, but that doesn't help this kind of thing. I either need a magnifying glass to read things, or one email is taking up my entire screen, and then pop-ups block it all. Please, please fix this!

    68th ranked

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  6. Need broken download page fixed

    My notepad area info needs to be downloaded. For last three days, the link is not working and tells " Engineers are working and will be right back".

    Please get this fixed. Do not know how to reach support for this.

    Raj_mutha@yahoo.com

    68th ranked

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  7. Where's my Xfinity inbox?

    I've migrated my xfinity email and it works fine on my phone app. However, on desktop, it's not connected. When looking to add an inbox, it only gives me options for Gmail, Outlook, and AOL. How can I access my Xfinity inbox on desktop?

    68th ranked

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  8. mail storage problem

    Subject: Urgent: Systemic Yahoo Mail Storage Glitch Affecting Thousands of Users

    Dear Mr. Lanzone,

    I am writing to bring to your attention a significant and ongoing technical failure with Yahoo Mail that is affecting thousands of users worldwide, including myself.

    The Issue:

    Since 12 August 2026, I have been unable to send or receive emails through my Yahoo Mail account. My "Manage Storage" page shows my mailbox is 100% full. However, I have permanently deleted over 6.8 GB of emails and emptied both my Trash and Spam folders. Despite this, the storage meter remains stuck at "0% available" and continues…

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  9. Contact Photos...

    Edit contacts > Upload photos. I've always enjoyed seeing a photo for each of my Yahoo! Mail contacts but since upgrading to Windows 11 OS, they never "stick" / clicking Save doesn't mean anything. I wish I had an idea to improve this flaw but I'm merely a user.

    68th ranked

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  10. wild card or partial word search

    trying to find an email. i ordered some parts recently from aesopautoparts, pretty sure i have ordered parts from them before under a different name, maybe aesopauto or aesopsalvage. putting aesop in the search...returns NOTHING not even the recent ones. it's like it is designed to be terrible.

    68th ranked

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    Under review  ·  0 comments  ·  Search  ·  Admin →
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  11. Single click view, and swipe left to delete

    Don’t know why you have made it more difficult to carry out basic navigation tasks. Previously on Safari (iPad) I could click once to view an email. Now, I need to click twice. How on earth is that an improvement? Similarly to delete a message I used to be able to simply swipe left. Now I need to click the message, then click somewhere else to delete it. Again a step backwards. Please stop trying to make things more time consuming and onerous.

    68th ranked

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  12. eliminate offer pop-ups

    I pay for mail+ so as to have have ads and pop-ups -- it is very frustrating to have an offer pop-up at the top of my messages every time I go to inbox. I personally do not believe there should be an offers category of emails, yet even so, pop-ups are frustrating and time consuming. Please advise when you will delete these distracting pop-ups (and certainly let me know if you are keeping pop-ups, so I can discontinue and get different email service)

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  13. Make the unsubscribe button on the emails smaller, or different location

    I keep hitting it when I just want to open or move an email, and I am on a laptop, not even a phone

    68th ranked

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  14. Yahoo Life Assistant

    Dear Yahoo Team,

    I have been a loyal Yahoo user for more than 20 years. Through all the changes in the internet landscape, I've continued using Yahoo because it was one of the pioneers that shaped the web experience for millions of people.

    I'm genuinely happy to see Yahoo investing in its products again. As a long-time fan, I'd like to share one suggestion.

    Instead of focusing primarily on rebuilding Yahoo Mail to compete with mature email platforms, I believe Yahoo has an opportunity to create something that people use every day because it solves real-life problems.

    Today's most successful…

    1174th ranked

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  15. Sort by Sender Not Working

    The new sort feature "by sender" is almost completely useless. It doesn't sort all the messages by the sender. Also, if I highlight a message and then do a shift-hold and click on the end of a string of emails I want to delete, the selection tool does not work — it selects a random set of emails, not the ones I wanted to select. The previous version worked so much better. Ugh.

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  16. the checkbox for selecting email needs to be bigger

    because the checkbox is too small, it's easy to accidentally open the email instead and makes selecting emails for deletion much less efficient ... or consider making the pop up delete icon that appear when you move the mouse over the subject line permanent, otherwise, after deleting one email, that icon doesn't appear unless you move the mouse a little bit again to make the delete icon appear, very inefficient when managing lots of emails ....

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  17. automatic category learning from user actions

    I want mail to learn from my actions to provide a better experience going forward - either automatically (based on actions) or with help from manual teaching. If I drag and email from "primary" to "newsletters" - I would like an option to either learn this category is where future emails of this type should land, or a confirmation that asks - would you like future emails from this sender/with this subject to appear in this category. Thanks.

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  18. Re-arranging accounts

    In the past, before you changed the platform, I was able to re-arrange my accounts on the left side menu. I can't do that in the Classic or New platform. I do not like the changes at all. I'm currently in the Classic because I hated the new Platform. But you still made some changes to the Classic. Why did you remove being able to rearrange accounts?

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  19. Out of Office response

    Hi, the out of office response does not seem to allow selecting dates for a single day. Example if I am out of the office for 21st Aug 2026, the end date can't be set to 21st Aug, instead it sets at 22nd Aug and send the out of office message to emails received on the 22nd.

    Please fix this, thank you.

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  20. Protect Starred/Tagged Emails from "Select All" Deletion

    The 'Select All' feature is fantastic for quickly clearing junk. However, when 'Select All' is used, it includes emails that I have already marked as Starred (or otherwise "tagged important").

    My suggestion is that the system should be designed to automatically exclude any emails that are Starred/Tagged Important when the user selects 'Select All' for deletion. This would prevent accidentally deleting priority messages while mass-clearing the inbox.

    In short: Starred/Important emails should be protected from the 'Select All' function for deletion.

    40th ranked

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