24 results found

1. Return to Classic Mail

   Go back to the original Yahoo. This is terrible. Why do I have to click on the 3 dots on the bottom to get the Spam and Trash Folders. They should be on the top with the icons for inbox, etc.

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2. Storage Feedback

   very upset because I stayed with Yahoo and moved all my history here because yahoo mail offered 1Tb storage. Now I can't even pay to receive what was promised. Pay for 200GB when I had 1Tb for free? Why Yahoo? You should not take away from existing accounts but rather just limit new accounts. Yahoo apparently wants to have a reputation for lying, false promises, and taking away services from long time loyal users.

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3. Draft emails just delete while you are working on them

   Three times I have been writing an email and suddenly yahoo just says your email has been deleted. It just happened to me 11:47am 6/20/25 AZ time. I am so frustrated. I don't know why this happens and how to stop it.

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4. refresh glitch

   I'm using latest Google Chrome. During checking emails and deleting, Yahoo Mail keeps refreshing and putting me back to the top when I was scrolling down a couple of hundred emails. I have to scroll down to find my spot, but then refreshes again and I can never get lower than a 100 emails or so. Also, while writing from a saved draft, Yahoo Mail refreshes and puts me out or opens a new draft, or scrolls down to the bottom of the message. Then finally, the draft disappeared and is nowhere to be found!!! Please bring the old Yahoo Mail format back. This new one is full of glitches on an M1 Macbook Air.

   I'm using latest Google Chrome. During checking emails and deleting, Yahoo Mail keeps refreshing and putting me back to the top when I was scrolling down a couple of hundred emails. I have to scroll down to find my spot, but then refreshes again and I can never get lower than a 100 emails or so. Also, while writing from a saved draft, Yahoo Mail refreshes and puts me out or opens a new draft, or scrolls down to the bottom of the message. Then finally, the draft disappeared and is nowhere to be found!!! Please bring the old Yahoo… more

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5. restore deleted draft

   My computer has been acting up the last few days and has been deleting drafts while I am typing them which only frustrating because when a draft email is deleted it is deleted permanently and the yahoo website says it cannot be restored. Can we please change this setting so that a draft email goes into the trash rather than being permanently deleted? Its extremely frustrating to be halfway through a one page email with a lot of detail to then have it be completely deleted.

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6. backspace deletes emails that are being replied to

   When I try to reply to an email and I hit the back space, at all, it deletes the entire email. I just hit the back space on a very important thread of emails and it permanently deleted the entire string of emails I have been trying to work out a return for an expensive product for. When an email is in my inbox, it will automatically send it to the trash folder and exit the email if I press the back space and it does this without warning. the reply function/forward seems very buggy and there was also an incident where I accidentally sent this email where I was trying to resolve something with the company to a professional contact that I have been working with and that was very embarrassing because we don't know each other hardly at all. I do not know how the email ended up getting forwarded to this professional contact. When I hit the reply button, it also does not automatically load the email into the replying email and I have to manually add it which probably played a role in this important email being sent to my professional contact.

   When I try to reply to an email and I hit the back space, at all, it deletes the entire email. I just hit the back space on a very important thread of emails and it permanently deleted the entire string of emails I have been trying to work out a return for an expensive product for. When an email is in my inbox, it will automatically send it to the trash folder and exit the email if I press the back space and it does this without warning. the reply function/forward seems very buggy and there was also an… more

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7. Attachments disappear as soon as someone replies to an email

   Attachments disappear as soon as someone replies to an email. This has been happening since the switch to the new yahoo email. I'm tempted to migrate to Gmail.

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8. Fix text paste issue

   Please fix the bug when paste anything, it ignores my cursor position and always paste on top. I use Google Chrome on Windows 11.

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9. Put the list back

   Where is the idea list? How can I search ideas if you you remove the list? What's WRONG with you? Is there a competent person under 30 (40?) in the workforce these days? Or is this even handled by humans at all?

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10. Cannot search or see other ideas now

    In the Give Feedback area - I can no longer see any other ideas, or search for ideas. Please reinstate the ability to see other ideas so that I can the status, and vote.

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11. Bug: The forum may be locked and I can't reply to Yahoo staff

    I have opened at least two feedback issues that have been responded to by Yahoo staff. I have no way to follow up because when I go to each page with the issue there's no way to reply and the comments are hidden. All the issue page shows is the original report. Additionally, as I reported in a separate bug, this uservoice forum does not work anymore and I can't see anyone else's ideas. I think that the forum may be locked. I don't know how you expect me to search for duplicates or reply to existing issues if the forum is locked.

    For example see https://yahoo.uservoice.com/forums/962180-new-yahoo-mail/suggestions/49699826-bug-page-elements-can-appear-cut-off which has a comment from Yahoo staff and they want my reply and there's no way for me to do it. Screenshot of the comment via e-mail notification: https://imgur.com/a/vFt4N9d

    I have opened at least two feedback issues that have been responded to by Yahoo staff. I have no way to follow up because when I go to each page with the issue there's no way to reply and the comments are hidden. All the issue page shows is the original report. Additionally, as I reported in a separate bug, this uservoice forum does not work anymore and I can't see anyone else's ideas. I think that the forum may be locked. I don't know how you expect me to search for duplicates or reply to existing issues if the… more

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12. Request to Restore Missing Emails & Folder Name Issue on Yahoo Mail via Outlook

    Dear Yahoo Mail Support,

    I am experiencing an issue with my Yahoo Mail account when using it with Outlook. I have created a new folder in Outlook and moved some emails into it. However, when I rename the folder, it automatically reverts to the original name, and the emails inside disappear.

    I have tried checking my Yahoo Mail via the web, but I could not find the emails in the original folder, Trash, or Spam. Could you please help me restore the missing emails and investigate why folder renaming causes data loss?

    Here are the details of my account and issue:
    
    - Yahoo Email Address: eunicechan149168@yahoo.com
    - Issue Occurred: this is the third time (last 2 times, i forgot the time) today is 2 April 2025
    - Steps Taken: Created a folder in Outlook → Moved emails → Renamed folder → Folder name reverted, and emails disappeared
    
    - Emails Affected: employment letter, air ticket and donation receipt

    I would appreciate your assistance in recovering the lost emails. Please let me know if you need further details.

    Thank you for your support.

    Dear Yahoo Mail Support,

    I am experiencing an issue with my Yahoo Mail account when using it with Outlook. I have created a new folder in Outlook and moved some emails into it. However, when I rename the folder, it automatically reverts to the original name, and the emails inside disappear.

    I have tried checking my Yahoo Mail via the web, but I could not find the emails in the original folder, Trash, or Spam. Could you please help me restore the missing emails and investigate why folder renaming causes data loss?

    Here are the details of my account and… more

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13. Can't Auto Fill Email Addresses

    I can no longer auto fill email addresses when I compose an email. None of my devices using Yahoo mail are able to do this

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14. Font Size

    How do I increase the font size of my emails?

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15. Scrolling through mail is jumpy as it skips emails

    Scrolling through email is impossible. I use the scroll wheel on my mouse to look through email as I use a pc. I can start at the top and after one or two short scrolls down it jumps down so I miss several hours of emails For example, my newest email came at 6:12pm today..After I get down to 4:20pm it jumps to mail received at 1pm without my even scrolling and when I go back up I see I missed 32 emails received. No matter how many times I go back to the top and try again it always happens. It's frustrating as I can't read what's in my inbox if it's going to keep skipping emails. This never occurred in the old format. Something is wrong. Maybe you make this version for phone and not for pcs? Then you need to offer two separate versions, one an app and the other a web based service like old mail.

    Scrolling through email is impossible. I use the scroll wheel on my mouse to look through email as I use a pc. I can start at the top and after one or two short scrolls down it jumps down so I miss several hours of emails For example, my newest email came at 6:12pm today..After I get down to 4:20pm it jumps to mail received at 1pm without my even scrolling and when I go back up I see I missed 32 emails received. No matter how many times I go back to the top and try again it always… more

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16. Sort by Sender does not stay intact; list pops

    When sorting by sender, the sort does not remain after taking any action, ie opening an email, moving to a folder, deleting, etc. It always goes back to sorting by Newest. I have to resort by sender every time i do anything. This is extremely frustrating and time consuming.
    
    In addition, once I do resort, the email list pops back to the top and i have to scroll down to the place i was. Every. single. time. I've gotten to the point i just drag to the bottom and hold it while the unending amount of ads on the right refresh. This happens 2 to 4 times each time so after i resort and scroll down to my spot, it pops/refreshes back to the top. i know i said it already but so very frustrating and time consuming!

    When sorting by sender, the sort does not remain after taking any action, ie opening an email, moving to a folder, deleting, etc. It always goes back to sorting by Newest. I have to resort by sender every time i do anything. This is extremely frustrating and time consuming.
    
    In addition, once I do resort, the email list pops back to the top and i have to scroll down to the place i was. Every. single. time. I've gotten to the point i just drag to the bottom and hold it while the unending amount of ads on the right… more

    38th ranked

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17. Account switcher broken

    The new account switcher (in the upper right) is seriously broken - it only shows 3 accounts after I click on "Add or switch accounts", when I have 4 active accounts. Worse, it doesn't show the most recently used account. For example, I recently switched from account A to account B. Now, when I select "Add or switch accounts", it shows me accounts B, C, and D. There's no way for me to get back to account A!!! Seriously broken. Also, why the extra click on "Add or switch accounts"? - This is an extra, unnecessary step. I switch accounts several times a day and this is realllllly annoying. Why are you making it HARDER to switch between accounts???

    The new account switcher (in the upper right) is seriously broken - it only shows 3 accounts after I click on "Add or switch accounts", when I have 4 active accounts. Worse, it doesn't show the most recently used account. For example, I recently switched from account A to account B. Now, when I select "Add or switch accounts", it shows me accounts B, C, and D. There's no way for me to get back to account A!!! Seriously broken. Also, why the extra click on "Add or switch accounts"? - This is an extra, unnecessary step. I switch accounts… more

    40th ranked

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18. Tutorial for the New Yahoo Mail Lay Out

    Since this is New To Me -

    I Would Like To Request - Tutorial For None Sab People 1

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19. Search Emails by Keywords

    The new Yahoo Mail version does not allow you to search emails by keywords as the previous version did. This is an important feature which needs to be added back immediately.

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20. BLUE DOT - Unread

    I have been depending on that blue dot next to an email to see my new mail. It's gone. Get it back.

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