Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

197 results found

  1. Return access, to the comments made on posts.

    We are in a new era, where everyone has the right to be heard. Yahoo restricting comments or access to them, goes totally against the grain.

    42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Charging for assistance with new AI defective Interface !

    On AI creating your New Interface -not a big winner
    Charging $$ for tech support! There are certainly reasons for Custom,high level, & non. standard requests, to sometime require payment.
    But, when the PROBLEM IS WITH YOUR PRODUCT - well, that's PATENTLY ABSURD !
    You need to own up to your mistakes ! It's starting to look like letting AI create your latest interface, may be a really big one.
    Thank heavens your haven't removed the BIGGEST feature which makes me use your eMail app. That's the ability to "View Raw Message" - which allows me to validate Sender Info…

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Receiving emails

    Hi Team,

    Kindly assist, I can't be able to received an email to my email address.

    Please help

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. **** this

    Make it easy to access your own personal information to fix this bs 2nd verification

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. For the last 2 months, every time I log in, Yahoo requests a verification code

    For the last 2 months, Yahoo requests a verification code every day when I log in on my home computer. To get the code, I have to log into a backup email account (that is not Yahoo). Why does my Yahoo account need to be verified every day?

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. charging people for help

    How you gonna charge people for help?When they can just go to another site and get help for free.What are you guys turning into scammers?scamming people for their money

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. charging people

    How are you gonna charge people to help them get into their account? When they could just go to another site And get help for free. What are you guys turning into scammers? Scamming people of there money now.

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. WHREN I CLICK TO LOG ON SIMPLY LET ME LOG ON INSTEAD OF PLAYING VICIOUS PRANKS ON ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    WHEN I CLICK TO LOG ON SIMPLY LET ME LOG ON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Identify reasons for blocking comments

    I get "Your comment failed to publish.
    Retry " every time I try to comment. I looked at guidelines and can't identify any that I violated .

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Hi Yahoo i have been a user on your site for over 20 yrs and love it except the NEW yahoo home page but thats another topic (grin),my sugges

    Hi yahoo i have been a user for over 20 yrs and sold on your auction site until you shut it down.I think with all the negative feedback im hearing about EBAY,Yahoo would do very well to start it back up,tons of new folks coming to your site (advertisers would love that ) and if you just charge a very small fee ( it was free when i used it ),i think you would generate a huge new cash flow.Please start up yahoo auctions again ( and hoopefully i can get my 3000 A+ ratings back PLEASE ( smile)

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering feedback  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. fix your website

    pages are not loading. what good is your search engine if it does not work?????

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Every "help" page or security site has a change your password option it is impossible to find a change your phone number option on any site

    Every "help" page or security site has a change your password option it is impossible to find a change your phone number option once you are at any of the sites

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Response times slow and agents not knowing enough about Yahoo to help fix problems is a big problem.

    Yahoo plus just signed up for service cannot use for some strange reason. Agent could not help me . Waiting for response from another unknowable agent. Not good business at all.

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. very bad service yahoo email my email not recover and no sign in please help me

    very bad service yahoo email my email not recover and no sign in please help me not send text from yahoo company when sign in account yahoo

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP.

    I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP like we could do previously. She helps me with my account as I can't when I'm at work and often don't have time when I'm home.

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Acknowledge that some errors are Yahoo's, not user error, and recover my emails

    Give more than 7 days lee-way for recovering disappeared items, and accept on the request form that it's not always a user-error.

    I now have zero confidence in Yahoo's ability to maintain my e-mail securely and effectively.

    60th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base