Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

329 results found

  1. Does Yahoo still have (1) a calendar; and (2) my contacts list??

    Where are they? Why are they impossible to find? And, WHY DO I HAVE TO SUBSCRIBE TO USER VOICE (WHATEVER THAT IS??) TO SEND A MESSAGE LIKE THIS TO YOU????

    This is the crazy s**t that is so very discouraging to have to go through to get simple questions answered!!!

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Free text a problem

    I am trying to free text a problem. Has not worked so far. Actually, I need help with this problem:
    I can no longer send email. I cannot see the box at the bottom of the screen. I have tried multiple times to be sure that size is not the problem. I cannot get it to show up, even after reboot, etc.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. You can get your ******* adds off of my computer sites!!!!

    You can get your ******* adds off of my computer sites!!!!

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Comments not working

    I am signed in but when I try to post a comment it is telling me to sign in. So I keep hitting the sign in button and it just keeps going to log/sign in. And it isn't my computer as it is only 2 weeks old

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Empty trash problem

    I tried to purge old emails. That resulted in 345.000 trashed emails. I am UNABLE TO DELETE THEM! I tried to empty completely, then a year at a time — nothing works. And yahoo is asking me to add storage space. I don’t want to!! I just want to empty the trash folder. HELP!!! I’ll have to stop using my yahoo account if I can’t fix this!

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Restore being able to move items from the SENT box to the INBOX

    There's no way to restore a SENT email into the INBOX so we can keep track of things we're working on! This is horrible! Please fix asap!

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Repeat Email

    Certain email from neighborhood individuals in the past seems to be repeatedly sent again and many more times in some cases. This technical difficulty may need correction.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Advertisement is limiting the focus

    I see your advertisement which are flashing on the right side of the mail box is something which frustrates me. Every then and now the ads are changing and flashing up which is limiting my focus on reading the mails. I don't know the marketing strategy of yours. But mailbox should be less distractive and more engaging within its feature. You should put the notepad option handy within that box instead opening it in new tab. And handle the advertisement in a way which distract less.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Stop blocking people, you don't agree with

    Yahoo is blocking my comments, now, other times , after I post all other comments stop. At times they shadow ban me. I have turned off my phone. Log out. So it is you at yahoo

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. sort by size

    I need the "sort by size" or "filter by size" function to erase large emails. Thank you.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. easy site opening

    At Yahoo Finance "My portfolios" not opening. I get a repeated message that "Unable to open" Under such Situation I am unable to track / open holdings and transact and update.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Show the spam mails in the spam folder

    For some weeks now, my Spam folder is always empty... normally this would not be a problem, but I have a particular client whose mails always get swept there. Now I can't tell if he has written to me or not. Please fix.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Help to reinstat Account that was Removed Suspended by Yahoo.com

    My Yahoo Account nico8@yahoo.com was suspended and deactivated by Yahoo, I relied on My Yahoo Account Big Time, it is my Account I have my Google, Gmails and Microsoft Accounts reports to if I need to recover, I'm have been locked out of all my other Accounts and need to recover from my Yahoo Account but it was turmenated without worning, please reinstate it please it is also to dificalt to find a way to ask for help and relating to this respect I gould not find a solution to address this sort of problem within Yourself Help Service ❤️😎…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. blocking sender/account

    Where is the option to block an account, sender, or email?
    It used to be available and worked really well for me.
    Thanks!

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Stop Charging

    My idea is stop charging for services that use to be free. I had my phone and computer stolen and Now I can't access my account though yahoo. It keeps looping me around and I get no where. I should charge you for the time you wasted of mine. Just help out people and don't be so greedy! You use to be my favorite email but it looks like I am going to delete my other accounts and find a new one but it is a shame because I have been a loyal customer for many years.
    (edwinruhcoats@yahoo.com)…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Major complaint, I continue to receive unwanted email messages, which I have tried to unsubscribe from, yet I still cannot!!

    Hello, my name is Joseph Brooke, and my email address is jb33393@yahoo.com. I have just tried all of these things below, which you had suggested, but I STILL cannot figure out what to do. I need for you to please investigate this matter, this is critically urgent to me!!! I think these following email addresses and websites here may be responsible, such as sunshine@pmkteach.com, kole@jhzframe.com, inspire@vurchase.org, custom@vurchase.org, http://usjbecome.com/uns/, http://usjbecome.com, and remarket@vurchase.org. They also will NOT allow me to unsubscribe from them, as well! Please stop them from sending ANY more messages to…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Major complaint!!

    Hi, my name is Joe Brooke, and my email address is jb33393@yahoo.com. I have been repeatedly receiving wanted email messages or ads which I have never requested, and I even had repeatedly tried to unsubscribe from them, but I could not! I NEED YOUR HELP PLEASE!! I think these following email addresses and websites here may be responsible, such as sunshine@pmkteach.com, kole@jhzframe.com, inspire@vurchase.org, custom@vurchase.org, http://usjbecome.com/uns/, http://usjbecome.com, and remarket@vurchase.org, along the fact that still other may be involved. This has been going on, I think for at least a week. Please help! Thank…

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Get a live person to help out with our issues.

    Your "Help" page doesn't help. In fact, you only help those you want to help. I called your "premium" help line and got a hospital of some sort. This for simply trying to add my new number to my account. Your system is NOT allowing me to add my new phone number. Nor does your system help with the process. Since last night I grew very frustrated with your ****** system. I can only imagine how others with more complicated issues feel. Get your ******* act together and help out with the process.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Help

    Hello,

    I am the owner of the Yahoo account: abanob201210@yahoo.com

    I have enabled two-step verification, but I no longer have access to the recovery email (abanoby4@gmail.com).

    My phone number (+39 329 916 3966) is still active, and I can receive SMS or WhatsApp messages.

    Please help me regain access to my account or disable two-step verification temporarily so I can sign in.

    Thank you for your support.

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. You can provide a FREE contact phone number.

    How about an easy way to contact a human for FREE !
    I only use Yahoo mail because COX gave you all of our e-mail accounts and forced us to use Yahoo. I use Microsoft Outlook to access my e-mails from your server. I don't want or need your stupid interface. Now you are going to put storage limits on accounts ?

    97th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customer Care  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 7 9 16 17
  • Don't see your idea?